Deisy Aguilera
West Sacramento
Summary
Dynamic Stylist Manager with expertise in team management, scheduling optimization, and customer service. Proven ability to train staff and enhance client relationships, contributing to a thriving salon environment.
Overview
12
12
years of professional experience
Work History
Stylist Manager
Supercuts
Sacramento
12.2016 - Current
- Supervised daily operations in a busy hair salon environment.
- Trained and mentored new stylists on best practices and techniques.
- Coordinated scheduling and appointments to enhance staff productivity and client satisfaction.
- Resolved customer complaints promptly to maintain high service standards.
- Resolved customer issues by actively listening to complaints and implementing tailored solutions.
- Developed and nurtured strong clientele base by delivering professional service and maintaining high service quality.
- Set goals, prioritized tasks and held staff accountable for daily duties.
- Managed and trained a team of 10 stylists, ensuring they provided exceptional customer service.
Cashier
Daisys taqueria
Sacramento
07.2014 - 01.2015
- Managed cash register operations, ensuring accurate cash drawer balance to support seamless transactions.
- Operated cash register to process payments by cash, check, credit card, gift card, or automatic debit, contributing to efficient checkout experience.
- Processed customer transactions accurately and efficiently, enhancing customer satisfaction at local taqueria.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Some College (No Degree) -
MIXED INSTITUTE OF COSMETOLOGY
Sacramento, CA09-2016
High School Diploma -
Luther Burbank High School
Sacramento, CA06-2014
Skills
- Hair color application
- Quality assurance
- Inventory management
- Scheduling optimization
- Team management
- Staff training
- Client relationship building
- Customer service
- Guest relations
- Communication skills
Languages
Spanish
Professional
Timeline
Stylist Manager
Supercuts
12.2016 - Current
Cashier
Daisys taqueria
07.2014 - 01.2015
Some College (No Degree) -
MIXED INSTITUTE OF COSMETOLOGY
High School Diploma -
Luther Burbank High School