Deise Aline Pereira Bortoletto

Since September 2023, I have been working as an Early Childhood Assistant at All About Kids, initially in the Infant Room and currently with Toddlers and Pre-School children. In this role, I support Early Childhood Educators (ECEs) in their daily activities. My responsibilities include interacting with children in one-on-one and small group settings to support their learning, as well as encouraging social interaction and participation in group activities. I supervise children during classroom activities and on the playground, organize snack times and nap hours, and assist with diaper changes as needed. I also ensure the cleanliness and organization of the classrooms, preparing them for the next classes and maintaining equipment. Additionally, I communicate with parents to update them on their child's progress and behavior in the classroom.

Receptive service for system users, clarifying doubts and conducting training on the system, responding to requests for changes in the registration and configuration of the client's account. It also provided support to new users, focused on the training part of using the system. In Marketing, capturing new customers through telephone prospecting or commercial visits, negotiating new rates and reducing deadlines.

Implementation and Training of Bysoft systems where I was responsible for serving the customer base in the post-purchase period, scheduling timetable for the implementation of systems and training. I was also responsible for the follow up during the implementation phase until the system go into production.

I worked in the commercial area where I was responsible for planning the direct delivery (Treelog deliveries) of copies of a customer portfolio. The entire process from the moment the copies were delivered to Treelog by the publisher until delivery to the final consumer was under my responsibility.

Follow-up of the activities of the Prime FINEP Program (economic subsidy) involving 106 companies, organizing the documental part, monitoring the rendering of accounts and projects; Assistance in the control of accountability regarding the costs of all activities in the area. Prospection, organization and operation of fairs, courses and events related to "Entrepreneurship and Start-Ups". On-site participation in the operationalization of two editions of Expocietec (www.expocietec.com.br).

Assistance in contract management for around 119 companies incubated at CIETEC. Quotation of suppliers, contacts with Universities and Development Agencies, monitoring of Performance Indicators and monitoring and support of the annual project to create visual identities for companies – ESPM / CIETEC Project.

PCP means Planning and Production Control.

I worked as a Student Intern doing organization and archiving of documents and portfolio folders; Monitoring requests and progress of projects; Issuance of production order for special projects (projects that were not considered standard).

I worked at the Mercury Information Service (SIM) clarifying doubts related to transport legislation, scheduling collections, tracking and locating, analyzing invoices and preparing and organizing collection and delivery reports.

I worked as a Call Attendant to Cell Phone Operator Claro Pre Paid. Customer support regarding the products and services offered by the operator.