Deidre McDonald
Woodstock,ON
Summary
Accommodations Supervisor with 8 years' experience working with the Developmental Services sector supporting and leading teams to provide the best supports, Health, and Wellbeing for supported individuals. Experience with Health and Safety certification and leadership skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Accommodation Supervisor
Woodstock & District Developmental Services
07.2021 - Current
- Facilitating and coaching employees through proactive problem solving and quick decision making, through regular development meetings and performance plans
- Fostering staffs' independence, satisfaction and developing stronger performance by listening to concerns and implementing improved processes for day-to-day operations
- Documentation updated daily, weekly, and monthly for finances on AIMS and Excel
- Administration requirements for agency and people supported needs on Microsoft office programs, AIMS and CARM
- Assessing people supported needs and developing specific strategies to budget their finances through explanation and non-bias evaluation for those supported to make their decisions with all information required
- Passport Funds/ Family and next of Kin collaboration of finances and monthly expenses
- Establishing best practices in workplace safety and environmental quality programs as a part of the Joint Health and Safety Committee
- Assisted with development of COVID-19 policy and procedures, Fire safety, Hazard Assessment and safety measure and procedures
- Monthly Safety Audits and training and education to staff for best safety practices withing the workplace
- Annual Health and Safety inspections of all locations within the agency
- Summary and corrective action recommendation submitted to the agency for consideration
- Involvement with Health and Safety Investigations and working along with the Ministry of Training and Labour
- In combination with agency management and directors and Joint Health and Safety committee members developed Policy and Procedures for best practices
- Training within orientation process and daily operations of new and existing employees in proper safety procedures, Individual Support Plans, Organization's Policy and Procedures as well as finances and documentation
- Gained strong leadership skills by managing projects from start to finish.
- Strengthened communication skills through regular interactions with others.
- Developed strong communication and organizational skills through working on group projects.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Case Manager
Woodstock And District Developmental Services
09.2017 - 07.2021
- Developed Individual Care Support Plans for people supported, collaborating with families and other community,
- Facilitating and coaching employees through proactive problem solving and quick decision making
- Fostered staffs' independence, satisfaction and performance by listening to concerns and implementing improved processes for day to day operations
- Documentation updated daily, weekly and monthly for financial on AIMS and Excel. Administration requirements for agency and people supported needs on Word, Excel, AIMS and CARM.
- Assessed people supported needs and developed specific strategies to budget their finances through explanation and non-bias evaluation for those supported to make their decisions with all information required
- Established best practices in workplace safety and environmental quality programs as a part of the Joint Health and Safety Committee. Assisted with development of COVID-19 policy and procedures, Fire safety, Hazard Assessment and safety measure and procedures
- Annual Health and Safety inspection of all locations within the agency
- In combination with agency directors and Joint Health and Safety committee members developed Policy and Procedures for best practices
- Training new employees in proper safety procedures, Individual Support Plans, Organization's Policy and Procedures as well as finances and documentation
- Established and maintained relationships with key stakeholders.
- Collaborated with community members to develop and implement service initiatives.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Developmental Support Professional
Woodstock And District Developmental Services
04.2014 - 09.2017
- Provided crisis counseling and intervention services to clients in emergency situations.
- Provided and assisted with personal care and hygiene.
- Conducted home visits to assess clients' home environment and provide support.
- Facilitated psychoeducational classes to help clients develop life skills.
- Guided developmentally disabled adults through customized day programs.
- Promoted and advocated for health and wellness of people supported.
- Created healthy and engaging home for people with intellectual disabilities.
- Collaborated with other professionals to plan and coordinate care for clients.
Education
Diploma - Office Administration Health Services
Fanshawe College
04.2021
Diploma - Developmental Support Worker
Fanshawe College
04.2014
Human Services Foundations Certificate - undefined
Fanshawe College
04.2012
Skills
- Advocating for Others
- Critical Thinking
- Leadership
- Developing Others
- Leading Cross-functional Collaboration
- MS Office
- Supervisory experience
Certification
- Applied CPI Training - 2023
- Certified Health and Safety - 2020
- First aid & CPR - 2022
- Operational Leadership Program, MCCSS - 2021
- Leadership - 2019
Timeline
Accommodation Supervisor
Woodstock & District Developmental Services
07.2021 - Current
Case Manager
Woodstock And District Developmental Services
09.2017 - 07.2021
Developmental Support Professional
Woodstock And District Developmental Services
04.2014 - 09.2017
Diploma - Office Administration Health Services
Fanshawe College
Diploma - Developmental Support Worker
Fanshawe College
Human Services Foundations Certificate - undefined
Fanshawe College
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