Summary
Overview
Work History
Education
Skills
Certification
References
Awards
Timeline
Generic

Deianna Kerr

Brampton,Ontario

Summary

Customer service professional with extensive experience in retail, hospitality, and healthcare. Proven ability to connect with customers and deliver exceptional service in fast-paced environments. Strong communication skills and a commitment to enhancing customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Associate/Cashier

Champs Sports
Brampton, Canada
09.2019 - Current
  • Processing cash, credit, and debit transactions
  • Recommended store products to enhance customer satisfaction
  • Maintained cleanliness on sales floor to ensure positive shopping experience
  • Organized weekly shipments at store location

Lounge Server

Moxies
Brampton, Canada
08.2021 - 03.2024
  • Served food and beverages to guests promptly in a busy dining environment.
  • Established strong connections with guests to enhance their dining experience
  • Conducted menu tours and made personalized recommendations to optimize guest satisfaction
  • Coordinated with coworkers during shifts to ensure smooth service and guest satisfaction

Rides Operator

Canada's Wonderland
Vaughan, Canada
03.2019 - 08.2021
  • Ensure guest safety by following ride protocols
  • Assisted diverse guests in safely boarding rides
  • Maintained cleanliness and organization of ride area to enhance visitor experience
  • Encouraged positive guest interactions to foster memorable experiences

Education

PSW TO RPN -

Mohawk College
Hamilton, ON
12-2025

Personal Support Worker -

Sheridan College
Mississauga, ON
04-2023

Customs Border Services -

Niagara College
Welland, ON
04-2022

High School Diploma -

David Suzuki Secondary School
Brampton, ON
06-2020

Skills

  • Customer Service
  • Communication
  • Conflict Resolution
  • Time management
  • Organizational Skills
  • Team collaboration
  • Patient care

Certification

  • Mask Fit
  • GPA eLearning (Gentle Persuasive Approach- Dementia Care)
  • WHMIS (Workplace Hazardous Materials Information System)
  • Smart Serve

References

Available upon request

Awards

Principles Award

Timeline

Lounge Server

Moxies
08.2021 - 03.2024

Sales Associate/Cashier

Champs Sports
09.2019 - Current

Rides Operator

Canada's Wonderland
03.2019 - 08.2021

PSW TO RPN -

Mohawk College

Personal Support Worker -

Sheridan College

Customs Border Services -

Niagara College

High School Diploma -

David Suzuki Secondary School
Deianna Kerr