Deevisha Budloo
Toronto
Summary
Motivated Business Management graduate with bilingual (French/English) fluency and over two years’ experience assisting clients with account inquiries, payment arrangements, and record management. Skilled in CRM systems, database navigation, and handling high-volume communications in fast-paced environments. Eager to contribute strong communication, organization, and problem-solving skills to a collaborative remote team.
Overview
2
2
years of professional experience
Work History
Accounts Clerk
Ai Vision Ltd
01.2023 - 01.2024
- Assisted clients in both French and English with account-related questions, explained payment details, and arranged payment schedules.
- Managed up to 30 inbound and outbound calls daily, using CRM and database tools to track and document interactions.
- Maintained accurate and up-to-date account records.
- Collaborated with colleagues to resolve complex account or payment issues efficiently.
- Maintained compliance with all established guidelines and legal requirements.
Accounts Clerk
Wellbeck Ltd
01.2022 - 01.2023
- Responded to client inquiries via phone and email, providing information on accounts, payroll, and payment schedules.
- Managed payroll data entry, prepared reports, and ensured compliance with regulations.
- Used Sage and QuickBooks for financial data management and reporting.
- Conducted monthly account reconciliations to maintain accuracy and transparency.
- Received and entered vendor bills, printed checks and set up electronic debits.
Education
Diploma - Business Management
Humber Polytechnic
ACCA LEVEL 1 - undefined
Rushmore Business School
01.2021
Skills
- Client relationship management
- Account Assistance & Payment Arrangements
- Effective inbound and outbound communication
- Proficient in maintaining data accuracy
- Multitasking in fast-paced settings
- Tax preparation
LANGUAGES
French – Native or Bilingual
Native or Bilingual
English – Native or Bilingual
Native or Bilingual
Timeline
Accounts Clerk
Ai Vision Ltd
01.2023 - 01.2024
Accounts Clerk
Wellbeck Ltd
01.2022 - 01.2023
ACCA LEVEL 1 - undefined
Rushmore Business School
Diploma - Business Management
Humber Polytechnic
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