Deevanshu Gupta
Halifax,NS
Summary
Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering [Number] years of carrier experience on high-volume routes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Letter Carrier
Canada Post
01.2024 - Current
- Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
- Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
- Promoted a positive image of the postal service by providing courteous and professional interactions with customers during daily deliveries.
- Assisted with training new hires in proper mail handling procedures, safety protocols, and route navigation techniques for optimal performance.
Shift Manager
Diary Queen
01.2020 - 12.2023
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
Head Concierge
Condor Security
01.2018 - 10.2019
- Enhanced guest experience by promptly addressing inquiries and providing personalized recommendations.
- Streamlined front desk operations for increased efficiency and improved customer satisfaction.
- Developed strong relationships with local businesses to secure exclusive discounts and benefits for guests.
- Trained and mentored new concierge staff, resulting in a knowledgeable and cohesive team.
Education
Diploma - Business
Lambton College
Toronto, ON08.2019
Skills
- Mechanical Aptitude
- Logistics understanding
- Package handling
- Hand-Eye Coordination
Languages
Punjabi
Native or Bilingual
English
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Licensed Verbal Judo.
Timeline
Letter Carrier
Canada Post
01.2024 - Current
Shift Manager
Diary Queen
01.2020 - 12.2023
Head Concierge
Condor Security
01.2018 - 10.2019
Diploma - Business
Lambton College
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