Deeti Desai
Brampton,ON
Summary
Friendly Customer Service A representative engages customers and works diligently. Processes orders and payments while capturing customer interest through conversation. An attentive worker rings up products accurately while making patrons feel at home.
Overview
7
7
years of professional experience
Work History
Sandwich Artist And Cashier
Firehouse Subs
02.2022 - Current
- Greet customers with a smile, while receiving orders and processing payments
- Demonstrated complete understanding of menu items and explained to the guests accurately
- Understanding proper food handling, safety and sanitation standards during food preparation, service and clean up
- Checking products in sandwich unit area and restocking items to ensure a sufficient supply throughout the shift
- Preparing food neatly according to formula chart and in a timely manner
- Remove trays and stack dishes to return to the kitchen after meals are finished
- Place food servings in box according to the order as per instruction
- Prepares and packages food and drink products
- Processing returns and refunds and resolving customer complaints
- Any task assigned by the Manager on Duty.
Assistant Customer Representative
Flamingo Flyers Tours and Travel
02.2019 - 11.2022
- Built trusting relationships with customers to better understand their needs
- Enhanced customer satisfaction with fast, knowledgeable service
- Documented, researched, and resolved customer service issues
- Delivered fast and friendly service to handle questions and service complaints
- Managed customer calls efficiently in a fast-paced call center environment
- Handled customer inquiries, payments, and service requests
- Answered inbound calls to handle various concerns, set appointments, and close sales.
Assistant Teacher
Fountain Head Pre-school
03.2017 - 12.2018
- Assisted teachers with creating and maintaining a safe, orderly learning environment
- Supported teachers by preparing materials, setting up equipment, and organizing supplies
- Coordinated daily tasks between teachers and other staff members
- Maintained accurate records of student attendance, grades, and behavior reports
- Greeted parents at school events to provide information about the curriculum and activities
- Supervised students during lunchtime, field trips, assemblies, and other activities.
Education
High School Diploma - Business Management
Humber College
Bachelor of Commerce - Accountancy
Vanita Vishram Women College of Commerce
Skills
- Teamwork and cooperation
- Customer Service
- Product Recommendation
- Client Relationship
- Returning Process
- Restock Product
Languages
English
Full Professional
Timeline
Sandwich Artist And Cashier
Firehouse Subs
02.2022 - Current
Assistant Customer Representative
Flamingo Flyers Tours and Travel
02.2019 - 11.2022
Assistant Teacher
Fountain Head Pre-school
03.2017 - 12.2018
High School Diploma - Business Management
Humber College
Bachelor of Commerce - Accountancy
Vanita Vishram Women College of Commerce