Summary
Overview
Work History
Education
Skills
Languages
Certification
Reference
Timeline
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Deepu Murali Krishnan

Deepu Murali Krishnan

Scarborough,ON

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Administrative Assistant

JKS Garments
06.2023 - 10.2023
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Scheduled office meetings and client appointments for staff teams.

Administrative Assistant

Lonestar Alpha Laboratories
04.2021 - 04.2023


  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Administrative Assistant Intern

JKS Garments
06.2019 - 01.2021
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Collaborated with cross-functional teams to complete projects efficiently and effectively.
  • Assisted with organization and maintenance of office filing system for easy retrieval of information.
  • Improved customer satisfaction by addressing client concerns professionally and promptly.
  • Established administrative work procedures to track staff's daily tasks.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Prepared and edited documents and reports for quality and accuracy.

Education

Bachelor of Science - Computer Science

St. Thomas College
Kerala, India
03.2019

Bachelor of Science - Biology

Goverment Higher Secondary School
Kerala, India
03.2016

Skills

  • Office Management
  • Coordination
  • Tech-Savvy
  • Microsoft Office 365
  • Time Management
  • Writing reports
  • Mail handling
  • Customer and client relations

Languages

English
Full Professional
Hindi
Full Professional
Malayalam
Native or Bilingual
Tamil
Full Professional

Certification

  • Microsoft Office 365 Web Apps, Alison - 2021
  • Introduction to Quality Management, Alison - 2021
  • Customer Service Skills, Alison - 2021
  • Introduction To Computer Network Security, Alison- 2021
  • Introduction To Microsoft Outlook 2019, Alison- 2021


Reference

References available upon request.

Timeline

Administrative Assistant

JKS Garments
06.2023 - 10.2023

Administrative Assistant

Lonestar Alpha Laboratories
04.2021 - 04.2023

Administrative Assistant Intern

JKS Garments
06.2019 - 01.2021

Bachelor of Science - Computer Science

St. Thomas College

Bachelor of Science - Biology

Goverment Higher Secondary School

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Deepu Murali Krishnan