Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Deepti Panicker

Brampton,ON

Summary

Senior learning and development leader with over two decades of global experience in leading cross-functional teams, delivering innovative learning strategies, and driving organizational change.

Demonstrated ability to lead digital transformation initiatives, implement data-driven strategies, and consult with senior business stakeholders to design and deliver impactful learning programs and solutions.

Skilled at managing matrix organizations and aligning learning priorities with business goals to foster growth, innovation, and development within high-performance teams.

Overview

17
17
years of professional experience

Work History

Director, Learning & Development

Canadian Red Cross
05.2022 - Current
  • Lead the learning and development team supporting corporate training, new hire onboarding, change management, and digital transformation projects.
  • Spearhead digital up-skilling initiatives to enhance workforce capabilities in line with business needs.
  • Conduct benchmarking exercises to ensure optimal resource allocation and utilization in alignment with budgetary constraints.
  • Advise and consult with senior stakeholders to identify learning requirements and develop annual learning plans.
  • Support HR leadership in developing an enterprise-wide listening strategy throughout the employee lifecycle.

Senior Manager, Learning & Development

Canadian Red Cross
05.2021 - 05.2022
  • Spearheaded learning programs that enhanced leadership development and addressed core skill gaps across the organization.
  • Led a team of learning professionals, including instructional designers and trainers, to deliver blended learning solutions.
  • Utilized data analytics to track the performance of learning programs and adjust them based on business needs.

Manager, Learning Design

Canadian Red Cross
11.2020 - 05.2021
  • Partnered with operations and HR teams to design learning frameworks for the organization’s COVID-19 response.
  • Applied change management strategies to ensure the effective implementation of learning solutions, mitigating risks and enhancing employee preparedness.
  • Designed and deployed scalable learning solutions in a fast-paced, evolving environment.

Manager, Learning & Performance

BDO Canada LLP
01.2019 - 10.2020
  • Led the design and development of enterprise-wide leadership development programs, including a virtual New Manager Conference, saving the firm over $250K in event planning costs.
  • Managed a team of learning consultants and delivery specialists to execute high-impact learning interventions across multiple locations.
  • Created and implemented a firm-wide learning calendar to streamline training efforts and align them with business goals.

Learning Program Manager

PricewaterhouseCoopers (PwC) Canada
01.2018 - 01.2019
  • Consulted with business leaders on L&D needs and managed the end-to-end delivery of key talent programs across Canada.
  • Led the redesign and delivery of cybersecurity training programs in collaboration with subject matter experts and instructional designers.

Professional Development Leader

IBM Global Business Services
09.2014 - 11.2015
  • Spearheaded initiatives to improve employee engagement and learning outcomes, driving a 20% increase in employee satisfaction.
  • Led the design and delivery of cybersecurity training programs in collaboration with IT security experts, ensuring regulatory compliance and skill enhancement.
  • Responsible for leading the India L&D team and localizing global learning programs for the Business Units in India

Sr Manager L&D, CEE & MEA Regions

IBM Global Business Services
05.2012 - 09.2014
  • Led the end-to-end delivery of global learning programs across Central & Eastern Europe (CEE) and Middle East & Africa (MEA) regions, ensuring consistency and high quality of learning experiences across diverse markets.

Senior Manager, L&D IBM GPS

IBM Global Process Services
01.2008 - 05.2012
  • Led a team of instructors and specialists in designing and delivering soft skills and technical training programs.

Allocation and Replenishment Analyst

Sears Canada
11.2016 - 06.2017

Education

Bachelor of Arts, English Literature -

University of Delhi, Ramjas College
05.2000

Learning Design Certificate -

School of Continuing Studies, University of Toronto
03.2021

Skills

  • L&D Strategy & Leadership
  • Performance Consulting & Needs Analysis
  • Stakeholder Collaboration & Influence
  • Digital Transformation and Learning Technologies
  • Adult Learning Principles & Curriculum Design
  • Project Management & Change Management
  • Agile Learning Design & Implementation
  • People Management
  • Contract and Vendor Management
  • Team Collaboration and Employee Development

Languages

English
Native or Bilingual

Timeline

Director, Learning & Development

Canadian Red Cross
05.2022 - Current

Senior Manager, Learning & Development

Canadian Red Cross
05.2021 - 05.2022

Manager, Learning Design

Canadian Red Cross
11.2020 - 05.2021

Manager, Learning & Performance

BDO Canada LLP
01.2019 - 10.2020

Learning Program Manager

PricewaterhouseCoopers (PwC) Canada
01.2018 - 01.2019

Allocation and Replenishment Analyst

Sears Canada
11.2016 - 06.2017

Professional Development Leader

IBM Global Business Services
09.2014 - 11.2015

Sr Manager L&D, CEE & MEA Regions

IBM Global Business Services
05.2012 - 09.2014

Senior Manager, L&D IBM GPS

IBM Global Process Services
01.2008 - 05.2012

Bachelor of Arts, English Literature -

University of Delhi, Ramjas College

Learning Design Certificate -

School of Continuing Studies, University of Toronto

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