DEEPTI KOCHHAR
Mississauga,Canada
Summary
Highly motivated and results-oriented communications professional with 3+ years of experience in stakeholder engagement, event management, and crafting engaging digital content. Proven ability to develop and execute successful communication strategies, particularly in the realm of social media, with a passion for fostering inclusive communities and supporting the advancement of women. Demonstrated expertise in collaborating with cross-functional teams, managing multiple projects and priorities, and delivering timely, accurate, and efficient service.
Professional coordinator with proven track record in managing complex projects and driving efficiency. Skilled in strategic planning, resource allocation, and cross-functional collaboration. Known for adaptability, reliability, and delivering consistent results in dynamic environments. Strong communication, problem-solving, and organizational skills enhance team performance and ensure successful outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Coordinator Chapter Operations
Institute of Corporate Directors
01.2023 - Current
- Developed and executed a comprehensive communications strategy, including content creation, social media management, and email marketing campaigns using tools like Canva and MailChimp, to support the execution of strategic initiatives
- Managed relationships with diverse stakeholders, including C-suite executives, board members, internal departments (Marketing, Finance), and external vendors, to ensure successful event execution and alignment with organizational goals
- Successfully launched new MailChimp promotional templates, coordinating with 11 Chapter Administrators, the Marketing team, and developers to ensure seamless adoption and enhance communication effectiveness
- Collaborated with cross-functional teams to plan and execute engaging in-person and online events
- Created comprehensive onboarding and continuous training programs for all Chapter Administrators on the use of digital tools like SharePoint, iMIS, MailChimp, and Zoom
- Utilized data analysis to identify trends, optimize event planning processes, and inform decision-making regarding topic selection
STEPS Program Assistant
Lumenus Community Services
09.2017 - 01.2023
- Developed and managed quarterly financial dashboards using Excel to monitor program spending, revenue, and budget performance, ensuring accurate financial planning and resource allocation
- Analyzed sociodemographic patterns within the program population to identify trends and potential gaps, informing program development and outreach strategies
- Developed predictive models based on historical and current spending patterns to accurately forecast budget surpluses or deficits, enabling proactive financial planning and resource allocation
- Facilitated effective communication and collaboration between the finance department, external stakeholders (Ministry of Health), and internal teams to ensure accurate financial reporting and reconciliation
- Supported meeting logistics and documentation, ensuring efficient communication and timely follow-up on action items
C.A.R.S. Administrative Assistant
Lumenus Community Services
10.2015 - 09.2017
- Provided comprehensive administrative support to the C.A.R.S
- Team, including managing client inquiries, maintaining databases, and coordinating schedules
- Demonstrated strong attention to detail and accuracy while managing client information and producing monthly reports using File Maker Pro and Excel
- Effectively communicated with clients and internal teams to ensure efficient information flow and timely resolution of inquiries
- Consistently met deadlines and exceeded expectations in a fast-paced environment
Volunteer Administrative Assistant
Heart and Stroke Foundation
04.2015 - 10.2015
- Extensive knowledge and customization experience on various standard Salesforce objects like accounts, contacts, reports, and dashboards
- Enter donor data into SalesForce and secondary data stores using software like Kintera and Artez
- Perform various administrative duties such as documenting, mailing and filing
- Generate and mail about 70 tax receipts to donors every week
- Contact and maintain relations with volunteers and organizations via phone and email
Web content lead
emaven solutions
08.2013 - 03.2014
- Managed the planning and production of web-based communication materials, including blog posts and website content, ensuring effective messaging and timely delivery
- Led a team of 5 designers and developers in creating a successful e-commerce website for a leading saffron exporter
- Collaborated with clients to develop communication deliverables that met project objectives, timelines, and budget constraints
Education
Master of Arts - DEVELOPMENT STUDIES
DR. B.R. AMBEDKAR UNIVERSITY
New Delhi, India01.2013
Bachelor of Arts - ENGLISH LANGUAGE AND LITERATURE
UNIVERSITY OF DELHI
New Delhi, India01.2011
Skills
- Meeting facilitation
- Project assistance
- Discretion and confidentiality
- Event planning
- Verbal communication
- Written communication
- Social media campaigns
- Marketing material development
- Website content management
- Tailored messaging
- Strategic planning
- Project coordination
Accomplishments
- Developed and executed a strategic communications plan which led to increased member engagement.
- Secured $100,000 in additional funding by effectively implementing a robust budget tracking system.
- Collaborated with 16 external stakeholders spearheading to go paperless.
- Used Microsoft Excel to design and produce reports and dashboards.
Certification
- 2024, Communication Foundation, Project Management Institute
- 2024, Creating a Communication Strategy, LinkedIn Learning
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Senior Coordinator Chapter Operations
Institute of Corporate Directors
01.2023 - Current
STEPS Program Assistant
Lumenus Community Services
09.2017 - 01.2023
C.A.R.S. Administrative Assistant
Lumenus Community Services
10.2015 - 09.2017
Volunteer Administrative Assistant
Heart and Stroke Foundation
04.2015 - 10.2015
Web content lead
emaven solutions
08.2013 - 03.2014
Master of Arts - DEVELOPMENT STUDIES
DR. B.R. AMBEDKAR UNIVERSITY
Bachelor of Arts - ENGLISH LANGUAGE AND LITERATURE
UNIVERSITY OF DELHI
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