Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Relocation
Timeline
Generic

Deepti

Summary

Experienced office and property Administrator in residential, commercial and social purpose real estate

Property management professional with comprehensive experience in administrative and operational responsibilities. Proven track record in coordinating property activities, managing tenant relations, and ensuring efficient property maintenance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in lease administration, financial reporting, and conflict resolution. Reliable and prepared to make significant impact.

Overview

7
7
years of professional experience

Work History

Property Administrator

Terra Social purpose real estate
07.2021 - Current
  • General inquiries from tenants, members, clients, vendors and providing required service in a professional and prompt manner
  • Processing of new subsidy applications including gathering of required information, follow ups, income calculations and final letters to applicants
  • Processing of annual income review and testing including gathering of required information, income calculation, follow ups and final letters to tenants and or members
  • Accounts payable responsibilities including generating and issuance of work orders to contractors, status updates of work orders, receipt of invoices, required review and coding of expense
  • Coordination and scheduling of contractors
  • Arrears collection and arranging for payment plans and required follow ups
  • Preparation of required documentation in accordance to the Co-op Act and Residential Tenancy Act for eviction and termination purposes
  • Preparation of monthly property reports for property manager review
  • Attend to calls and respond in a timely manner
  • Assist with unit inspection coordination and administration
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
  • Developed and executed plan to achieve and maintain Number% or better rate of occupancy.
  • Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
  • Document preparation, editing, formatting
  • Day to day administrative functions to support property managers
  • Create correspondence/memos
  • Formatting/Editing meeting minutes
  • Annual and Special General Meeting notices
  • Posting to online website portals
  • Calendar management

Property Administrator

Tribe Management Inc.
02.2019 - 07.2021
  • Prepare notices, reports and other documentation for Board and Owners' meetings.
  • Assist with the purchase materials and supplies on behalf of each property.
  • Prepare invoices for approval by the Property Manager.
  • Prepare all notices as required.
  • Prepare letters to residents/occupants.
  • Assist Property Manager with budget preparation.
  • Data input and other administration duties (e.g. mail outs).
  • Meet with board members as required.
  • Meet with contractors on site as requested by the Property Manager.
  • Meet with residents/occupants on site as required.
  • Assist with arranging for fire and other statutory inspections.
  • Assist with Rule and other infractions by residents/ occupants.
  • Liaise with board members between meetings in person, or by any other form of communication, such as telephone, e-mail etc.
  • Assist the Property Manager in the performance of all the duties in terms of the property management agreement entered into between the Corporation and the Corporation's client(s).
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Delivered emergency 24-hour on-call service for tenants on building issues.

Administrator Assistant

AWM, Alliance Real Estate Group Ltd
02.2018 - 02.2019
  • Generating lawyer forms such as Form B, K,F,FB
  • Compose and distribute various letters, general notices, and e-mail correspondences
  • Assist with typing meeting minutes from dictation and/or notes
  • Formatting and revising various documents (i.e
  • Meeting agendas, meeting minutes, letters, etc.)
  • Respond to inquiries from clients & trades
  • Distribution of meeting notices and meeting minutes
  • Maintain meeting schedules
  • Assist property managers with day-of-meeting preparation & post-meeting tasks
  • Maintain & update various lists and databases (i.e
  • Parking list, locker list, key/fob list, rental list, etc.)
  • Assist with sales of keys/fobs/transmitters
  • Assist with arranging move-in and move-out
  • Managing contents of property websites
  • Request quotes & order items and/or services on behalf of property managers
  • Data Entry – Enter account information into a property management software, update various databases of information
  • Scanning & Filing – Hardcopy filing, scanning & electronic filing of electronic documents
  • Record Keeping – Ensure accurate & comprehensive records of properties are maintained; organize secure destruction of documents, when required
  • Assist Reception and the Conveyancing Department during periods of work overflow
  • Proficient use of office equipment & software – including but not limited to Windows, Microsoft
  • Office, .pdf editor, photocopier, telephone system, postage machine
  • Experience in using software like Yardi, CRM ,info tracker and quickbooks

Education

Certificate - Property Management

UBC Sauder School of Business
Vancouver, BC

Limited License

CMRAO
Toronto, ON
02-2025

Condominium Director Training

Condominium Authority of Ontario
Toronto, ON
01-2025

Associate of Arts And Science
12-2020

Skills

  • Yardi & CRM Experience
  • Communication Skills
  • Tenant Relationship
  • Conflict Resolution
  • Vendor Coordination
  • Property Management
  • Administrative Support
  • Coordinate Documents

Additional Information

  • Willing to relocate: Anywhere

Languages

English
Punjabi
Hindi

Relocation

Willing to relocate: Anywhere

Timeline

Property Administrator

Terra Social purpose real estate
07.2021 - Current

Property Administrator

Tribe Management Inc.
02.2019 - 07.2021

Administrator Assistant

AWM, Alliance Real Estate Group Ltd
02.2018 - 02.2019

Certificate - Property Management

UBC Sauder School of Business

Limited License

CMRAO

Condominium Director Training

Condominium Authority of Ontario

Associate of Arts And Science
Deepti