Deepthi Patel Mondru
Vancouver,BC
Summary
Proven team collaborator and adept in customer service excellence honed across roles at Rona and Safeway. Elevated customer satisfaction through personalized service and efficient problem resolution. Skilled in cash handling and pastry preparation, I consistently contributed to sales goals and operational efficiency, ensuring a positive and productive shopping environment.
Overview
1
1
year of professional experience
Work History
Cashier
Rona
08.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Customer Services Assistant
Rona
02.2024 - 04.2024
- Assisted in resolving customer complaints, ensuring timely resolutions while maintaining positive relationships.
- Enhanced customer satisfaction by providing personalized flooring recommendations based on individual preferences and needs.
- Operated sit-down forklift to unload and load carpet rolls and flooring skids into work vans.
- Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
- Operated hand tools and machines to cut material and achieve proper fit around obstructions.
Bakery Crew Member
Safeway
10.2023 - 01.2024
- Assisted in the preparation of various baked goods, following recipes and adhering to strict quality standards.
- Contributed to a positive work atmosphere through effective communication and cooperation with colleagues and supervisors.
- Supported the achievement of sales goals by actively promoting bakery specials and seasonal items to customers.
- Strengthened relationships with regular customers by remembering preferences, making recommendations, and providing personalized service.
Education
Bachelor of Arts - Business Communication
University Canada West
Vancouver12-2028
Skills
- Customer service
- Customer assistance
- Time management skills
- Team collaboration
- Customer service excellence
- Cash handling
- ID verification
- Pastry preparation
- Cake decorating
- Communication and interpersonal skills
Languages
English
Native or Bilingual
Telugu
Native or Bilingual
Hindi
Native or Bilingual
Tamil
Native or Bilingual
Timeline
Cashier
Rona
08.2024 - Current
Customer Services Assistant
Rona
02.2024 - 04.2024
Bakery Crew Member
Safeway
10.2023 - 01.2024
Bachelor of Arts - Business Communication
University Canada West
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