Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Timeline

Deepthi Beulah Alice. Battu

Settlement Counsellor
Whitby,ON

Summary

Committed and compassionate Mental Health Counseling graduate with a strong foundation in psychological theories, therapeutic techniques, and client-centered care. Skilled in providing individual and group counseling, crisis intervention, and developing personalized treatment plans. Demonstrated ability to build rapport with diverse populations, fostering a safe and supportive environment for clients. Proficient in conducting assessments, maintaining detailed case records, and collaborating with multidisciplinary teams to ensure comprehensive care. Committed to promoting mental health awareness and advocating for clients’ well-being through evidence-based practices and ongoing professional development.

Overview

5
5
years of professional experience
1
1
Certification
4
4
years of post-secondary education

Work History

Instructor Therapist

Bright Balloons Inc
Ajax
02.2024 - 09.2024
  • Provided therapy, under the supervision of the Board-Certified Behavior Analyst and senior therapist, based on the principles of Applied Behavior Analysis (ABA), to children with autism spectrum disorder, aged 18 months to 14 years
  • Provided ABA therapy that assists in the development of social/interpersonal, cognitive, school readiness, fine motor, personal responsibility/adaptive, play and leisure, and self-regulation abilities, as well as the reduction of challenging behavior
  • Assisted clients with physical, intellectual, visual, and hearing disabilities or multiple disorders to develop life skills
  • Assessed clients’ strengths and needs by conducting the Assessment of Basic Language and Learning Skills, Revised (ABLLS-R), and Verbal Behavior Milestones Assessment and Placement Program (VB-MAPP) assessments
  • Monitored progress through data collection and graphing
  • Communicated with parents, as needed, through daily/weekly communication sheets, in-person communications, and parent training in-home and in-center
  • Collaborated with specialists, such as speech-language pathologists, and occupational therapists, to develop programs for clients' special needs.

Intake Counsellor

Muslim Welfare Residences
Whitby, ON
02.2023 - 09.2024
  • Responsible for executing Durham Region Homelessness Coordinated Access System (HIFIS) process; Manage cases end-end (Intake to discharge from service cycle)
  • Manage residents on all areas but not limited to complex mental health, addiction and physical health needs
  • Developed and implemented plan of cares with short and long-term objectives, with ongoing monitoring until clients can be discharged from service;
  • Referred clients to community or social service programs and education programs
  • Provided case management services which include assessment, intensive case management, long term planning, and follow up services when needed
  • Prepared WRAP (Wellness Recovery Action Plan) for each individual and conduct group therapy sessions
  • Prepared and conduct workshops on nurturing positive relationships sessions for the clients
  • Conducted Group Therapy sessions for clients about self-awareness, DBT techniques and resilience
  • Applied Psycho education, CBT, DBT, REBT, Humanistic approaches, Narrative theories based on the client’s situation and state
  • Screen and respond to crisis calls initiated by clients, family members, friends, health care providers, and community agencies
  • Followed detailed directions from management to complete daily paperwork and computer data entry works related to letters and evaluation reports
  • Applied unbiased, nonjudgmental conversation techniques while listening and empathizing with client’s concerns
  • Boosted staff morale through active participation in team-building activities and sharing insights on successful counseling techniques during meetings or trainings sessions.
  • Conducted comprehensive assessments of client needs, skillfully navigating sensitive topics while gathering essential information for accurate evaluation purposes.
  • Increased successful referrals to community resources through comprehensive research and collaboration with local agencies.
  • Reduced wait times for clients seeking assistance by promptly responding to inquiries and scheduling appointments.

Settlement Counsellor

Catholic Cross-Cultural Services
, ON
09.2024 - Current
  • Providing Counselling services for the Migrant Families, including assessment, information and orientation at CCS offices and other community partner locations
  • Providing one on one counselling and Family counselling as per the needs and did Needs Assessment to all the Family members
  • Providing in person and Online assessments, information and orientation as a collective family unit
  • Applied Psycho education, CBT, DBT, REBT, Humanistic approaches, Narrative theories based on the client’s situation and state
  • Working collaboratively with partners to support the development of new assessment tool for newcomer families with younger children and children with special needs to develop personalized settlement plans
  • Collaborating with Multi-disciplinary with different organizations, where Families and their Children including youth who needs the services
  • Providing Information and Orientation sessions to develop the Family relations, Family dynamics based on their cultural back ground
  • Organize, plan and facilitate group sessions to address diverse clients’ needs
  • Encouraging Clients to participate in the orientation sessions to develop their communication skills as well enhance their confident skills to adopt the Canadian System
  • Facilitated and Organized Group sessions with different organizations
  • Providing case management and supportive follow-up
  • Facilitating appropriate internal/external referrals to services required by clients that are not been provided by the program
  • Developing and implementing community outreach plans to promote CCS programs and services
  • Maintaining and updating all client information in the OCMS and CCS Connect database
  • Prepare and submit timely statistical and narrative progress reports as required by the Management.

Counsellor & Administrator

Calvary Counseling Society
04.2020 - 02.2022
  • Followed detailed directions from management to complete daily paperwork and computer data entry works related to letters and evaluation reports
  • Attended trainings, staff meetings and professional development seminars, enhancing performance and supporting managerial goals
  • Listened to clients' concerns, empathizing with them, and helping them to see things more clearly or in a different way.

Education

Master’s - Counselling (MFT & Addiction)

Canada Christian College, Ontario
05.2022 - 05.2024

Bachelor of Education - Psychology

Krishna University

Bachelors - Computer Applications

Osmania University

MBA - Human Resource And Information Systems

Osmania University, India
10.2003 - 09.2005

Skills

  • Professional Skills
  • Case Management
  • Problem Solving & Decision Making
  • Advocacy & Support
  • Conflict Resolution
  • Group Sessions
  • Collaboration & Team work
  • Active and unbiased Listening, Empathy
  • Strong documentation, Record keeping skills
  • Critically & analytically inclined
  • Time and Resource management
  • Training & developing
  • Crisis Intervention and management
  • Excellent interpersonal and Communication skills
  • Work Ethic Skills
  • Individual and Family counselling
  • Proficient in MS-Office(Word, Excel, Outlook, PPT), Canva
  • Confidentiality& Adoptability

Counseling

Self-care strategies

Building rapport

Client advocacy

Crisis intervention techniques

Mental health support

Skilled in intake interviewing

Certification

Certified in Journey to promote Mental Health: Training on Crisis Intervention; and workplace wellness for Community workers serving immigrants and refugees by Hong Fook Mental Health Association funded by IRCC. Active Certification in CPR / AED / First-Aid (Adult / Child / Infant / Choking) AED / Injury & Universal Precautions by National CPR foundation Certified in Accessibility for Ontarians with Disabilities Act (AODA) in September 2024. Certified in WHMIS (Workplace Hazardous Materials Information System) in September 2024. Trained in Preventing Self Harm reduction. Trained in HIFIS (Homeless Individual and Families Information System) conducted by CDCD (Community Development Council Durham), Ontario. Certification in Worker Health and safety awareness by Ministry of Labor, Ontario, Issued in September 2024.

Work Preference

Work Type

Full Time

Location Preference

HybridOn-Site

Important To Me

Work-life balanceCompany CultureHealthcare benefitsPersonal development programsPaid sick leaveWork from home option4-day work weekCareer advancement

Timeline

Settlement Counsellor - Catholic Cross-Cultural Services
09.2024 - Current
Instructor Therapist - Bright Balloons Inc
02.2024 - 09.2024
Intake Counsellor - Muslim Welfare Residences
02.2023 - 09.2024
Canada Christian College - Master’s, Counselling (MFT & Addiction)
05.2022 - 05.2024
Counsellor & Administrator - Calvary Counseling Society
04.2020 - 02.2022
Osmania University - MBA, Human Resource And Information Systems
10.2003 - 09.2005
Krishna University - Bachelor of Education, Psychology
Osmania University - Bachelors, Computer Applications

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Deepthi Beulah Alice. BattuSettlement Counsellor