Deepsikha Dey
Toronto,ON
Summary
- With a proven track record of 8.9 years at Tata Consultancy Services Ltd, I excel in Agile coaching and effective communication, facilitating project success and team cohesion.
- Spearheaded the Bill Payment Module of Tata Neu Application (launched in Indian Geography) as a Scrum Master, significantly enhancing productivity and customer satisfaction.
- Expert in project tracking and meeting facilitation, my approach transforms challenges into triumphs.
- Additionally holding experience of working as a Functional Test Lead under BFSI Domain. Expertise in functional and non-functional testing processes for implementation, managing and troubleshooting systems.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Scrum Master
Tata Consultancy Services Ltd
04.2019 - 04.2023
- Worked as a Scrum Master for the Bill Payment Module in the Super App i.e. Tata Neu which was launched in the Indian geography for all three platforms i.e. Android, IOS and PWA.
- Managed product backlog, working closely with product owners to prioritize items for development.
- Implemented continuous improvement initiatives through regular retrospective meetings with the team.
- Conducted risk assessments for potential issues that could impact project success or timelines.
- Wrote, updated and maintained project documentation.
- Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment.
- Monitored team performance metrics to ensure optimal productivity levels were maintained throughout projects.
- Communicated with other Scrum masters, program leadership, and development teams to report on status and blockers.
- Tracked sprint progress using burn-down charts and other visual aids.
- Facilitated daily Scrum, sprint planning, sprint demos and retrospective meetings.
- Utilized project management tools such as JIRA to manage tasks efficiently.
Functional Test Lead
Tata Consultancy Services Ltd
01.2017 - 03.2019
- Worked as a Functional Test Lead in Citibank EMEA Banking Project delivering high quality tested product related to the banking world.
- Actively participated in sprint planning sessions to provide input on feasibility, risk assessment, and resource allocation for upcoming projects.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Conducted regression testing of existing products.
Documented testing procedures for developers and future testing use. - Collaborated with developers and product owners to stay updated on product features and intended functionality.
- Provided reports on milestones, issues and test concerns to project managers for assistance.
Functional Tester
Tata Consultancy Services Ltd
07.2014 - 12.2016
- Worked in Citibank APAC project along with development team to create test plans.
- Utilized testing tools like JIRA, QC, ALM and Service Now to manage test suites effectively.
- Created detailed reports of test results for project stakeholders' review and analysis.
- Defined and documented business scenarios to develop new functionality.
- Conducted cross-browser testing on multiple platforms to ensure consistency of web applications.
- Identified documented, and reported defects in software to development team.
- Actively participated in post-release support activities including troubleshooting, defect tracking, and customer assistance.
Education
MASTER OF COMPUTER APPLICATION (MCA) -
Sastra University (Distance)
India04.2018
BACHELOR OF COMPUTER APPLICATION (BCA) -
West Bengal University of Technology (WBUT)
India05.2014
STANDARD XII -
New St. John's High School
India04.2011
STANDARD X -
New St. John's High School
India04.2009
Skills
- Effective Communication
- Agile Coaching
- Time Management
- Organizational Skills
- Customer interaction
- Documentation And Reporting
- Project Team Coordination
- Project tracking
- Meeting Facilitation
Certification
- Certified Scrum Master (CSM)
- Certified SAFe 6 Scrum Master
- Professional Scrum Master I (PSM)
- ISTQB- BCS Certified Tester Foundation Level Certification
Visa Details
Canada Open Work Permit
Career Break- Relocation to Canada
After coming to Canada, I had applied for my Canada Open Work Permit in IRCC and it got approved by IRCC on May 2024. During this break, I focused on personal development and family which has now enabled me to return to work with renewed energy and a fresh perspective. I used the time away from the professional environment to upskill myself through online courses staying updated with industry trends. I have also achieved my SAFe 6 Scrum Master Certification and PSM 1 Certification during this time.
Timeline
Scrum Master
Tata Consultancy Services Ltd
04.2019 - 04.2023
Functional Test Lead
Tata Consultancy Services Ltd
01.2017 - 03.2019
Functional Tester
Tata Consultancy Services Ltd
07.2014 - 12.2016
MASTER OF COMPUTER APPLICATION (MCA) -
Sastra University (Distance)
BACHELOR OF COMPUTER APPLICATION (BCA) -
West Bengal University of Technology (WBUT)
STANDARD XII -
New St. John's High School
STANDARD X -
New St. John's High School
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