Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Deepinder Tuteja

Surrey

Summary

Dynamic and results-oriented professional with a proven track record at The Home Depot, excelling in customer service excellence and technical proficiency. Skilled in administrative support and adept at fostering team collaboration, I significantly enhanced operational efficiency and customer satisfaction. My expertise in Quick Book 2020 and commitment to high-quality service stand out, showcasing adaptability and a strong ability to communicate effectively.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Northam Distribution Ltd
01.2025 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained accurate financial record by documenting all financial transaction.
  • oversee the accounts receivable process including issuing invoices, tracking incoming payments, conducting followup for overdue payments.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Sales Associate/ Cashier

The Home Depot
02.2020 - Current
  • Provide exceptional customer service on the sales floor, addressing customer inquiries and assisting in product selection
  • Handle transactions at the cashier desk and manage the self-assistance desk
  • Maintain product knowledge to effectively up-sell and cross-sell products
  • Answering customers' questions about goods and services
  • Stocking shelves, cleaning and keeping the store organized

Office Assistant

STI Transport Inc.
06.2020 - 10.2022
  • Using Quick Book 2020 for making Invoices and send to customers
  • Doing Clerical Tasks such as filing, typing, copying, scanning etc
  • Tracking Work Hours: Monitor employees' time, ensuring they record their start and end times, breaks, and overtime accurately
  • Processed company receipts, invoices, and bills, ensuring accuracy in all documentation
  • Managed incoming customer calls, addressing product issues, billing inquiries, and general concerns

HR Assistant

Dynamic cables
11.2016 - 01.2018
  • Interviewing, selecting, and training new staff members to ensure they understand their roles, company policies, and customer service expectations.
  • Creating work schedules that align with store traffic, sales forecasts, and employee availability, while ensuring adequate coverage during peak hours.
  • Overseeing daily operations, ensuring staff adhere to store policies, providing guidance and motivation, and addressing performance issues when necessary.


Education

Masters of Business Administration (MBA) - Human Resource Management

01.2015

Bachelor of Technology (B.Tech) - Electronics and Communication

01.2013

Skills

  • Administrative Support
  • Customer Service Excellence
  • Communication
  • Technical Proficiency
  • Adaptability
  • Team Collaboration

Certification

  • Basic Bookkeeping, 01/01/20
  • Basic Security Training (BST) License, 01/01/21

Timeline

Administrative Assistant

Northam Distribution Ltd
01.2025 - Current

Office Assistant

STI Transport Inc.
06.2020 - 10.2022

Sales Associate/ Cashier

The Home Depot
02.2020 - Current

HR Assistant

Dynamic cables
11.2016 - 01.2018

Bachelor of Technology (B.Tech) - Electronics and Communication

Masters of Business Administration (MBA) - Human Resource Management

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Deepinder Tuteja