Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deepinder Kaur

Dieppe,Canada

Summary

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Lead

Mrs Dunster
06.2022 - Current
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Conducted performance appraisals for team members, providing feedback, and identifying areas for improvement.
  • Monitored team performance against targets, taking corrective action where necessary.

Customer Service Sales Representative

Lululemon
01.2021 - 05.2022
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Consulted with businesses to supply accurate product and service information.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.

TEAM SUPERVISOR

Pizza Pizza
10.2020 - 12.2020
  • Organized daily work schedules and delegated tasks to ensure timely completion of projects
  • Created reports detailing the progress of each project and shared them with upper management
  • Demonstrate excellent Customer Service and communication skills while managing a high volume of orders in a fast paced environment

FRONT DESK RECEPTIONIST

Brills Institute
01.2019 - 04.2019
  • Greeted customers warmly and made them feel welcome
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed
  • Assisted with scheduling appointments for clients and visitors

Education

General Business - Business

Sheridan College Institute of Technology And Advanced Learning
Brampton
06.2021

Skills

  • Schedule Management
  • Customer experience
  • Regulatory compliance
  • Empowering leadership
  • Accounting
  • Communication Skills
  • Analytical thinking
  • Multitasking
  • Sales strategies
  • Proficient in MS office

Certification

- CPSA, 06/01/21

- https://lnkd.in/ePqWRteq #corporatefinance.

- https://lnkd.in/eH5PjN_i #customerservice,

-HLLQP certificate.

Timeline

Team Lead

Mrs Dunster
06.2022 - Current

Customer Service Sales Representative

Lululemon
01.2021 - 05.2022

TEAM SUPERVISOR

Pizza Pizza
10.2020 - 12.2020

FRONT DESK RECEPTIONIST

Brills Institute
01.2019 - 04.2019

General Business - Business

Sheridan College Institute of Technology And Advanced Learning

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Deepinder Kaur