Deepika Sood
Ottawa,Ontario
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Analyst
Allied universal
Ottawa, Ontario
05.2025 - Current
- Conducted identity verification and document validation for airport staff, aircrew, and vendors.
- Screened and authorized airside access for trucks, food services, and personnel to ensure regulatory compliance.
- Monitored security protocols to safeguard restricted areas from unauthorized access.
- Performed vehicle and crew screening to uphold operational integrity.
Head Hostess
Air Canada(Maple leaf lounge)
Ottawa, Ontario
05.2024 - 06.2025
- Delivered exceptional customer service to business class travelers and government officials.
- Maintained high service standards in a fast-paced luxury lounge environment.
- Resolved customer concerns with professionalism, prioritizing satisfaction and discretion.
- Provided personalized support to VIP guests, including politicians and high-profile clients.
Customer Support Specialist
Sobey's
Ottawa, Ontario
05.2024 - 09.2024
- Facilitated customer inquiries, purchases, and issue resolution to enhance shopping experiences.
- Processed transactions, returns, and complaints with professionalism and efficiency.
- Utilized point-of-sale systems for processing transactions efficiently.
Warehouse Operator
Amazon YOW
Ottawa, Ontario
09.2023 - 04.2024
- Conducted regular inventory checks to identify discrepancies and assist with stock management.
- Utilized scanners and RF devices for tracking purposes.
- Performed cycle counts of warehouse stock on a regular basis.
Education
Supple Chain Management - Major in Logistics, Procurement, AI And Blockchain
Algonquin College
Ottawa04-2025
International Business Management - Major in Business Communication Analyst
Algonquin College
Ottawa04-2024
BBA - Major in Business, Finance And Accountancy
Lyallpur Khalsa College
Kapurthala, Punjab, India04-2023
Skills
- E-sourcing and e-procurement
- Digital transformation
- ERP, TMS, WMS, and EDI
- Risk management in supply chains
- Cost management and budgeting
- Financial decision-making
- Data analysis, excel and forecasting
Certification
- Smart serve
- Security license
- First AID and CPR
- WHIMS
Languages
English
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
French
Elementary
Timeline
Security Analyst
Allied universal
05.2025 - Current
Head Hostess
Air Canada(Maple leaf lounge)
05.2024 - 06.2025
Customer Support Specialist
Sobey's
05.2024 - 09.2024
Warehouse Operator
Amazon YOW
09.2023 - 04.2024
Supple Chain Management - Major in Logistics, Procurement, AI And Blockchain
Algonquin College
International Business Management - Major in Business Communication Analyst
Algonquin College
BBA - Major in Business, Finance And Accountancy
Lyallpur Khalsa College