Deepika Singla
Thorold,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cook
Perkins
Niagara Falls, ON
10.2023 - 05.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Emergency Responder
Canadian Red Cross
04.2023 - 06.2023
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Followed all safety protocols and took necessary precautions.
- Determined emergency situation and developed plan of action.
Team Lead
Humakare
10.2021 - 04.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Emergency Care Worker
Canadian Red Cross
01.2021 - 04.2022
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Remained alert to problems or health issues of clients and competently responded.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Food and Beverage Supervisor
Canadian Niagara Hotels
05.2018 - 04.2021
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Security Guard
Paragon Security
02.2020 - 12.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Sales Associate
Canadian Niagara Hotels
Niagara Falls
01.2018 - 08.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Call Center Representative
Tata Consultancy Services
01.2015 - 11.2017
- Responded to customer calls and emails to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Education
Diploma - Protection, Security And Investigation
Niagara College
05.2019
Bachelor's Of Law - Law And Justice
Panjab University
05.2017
Skills
- Responding to Emergencies
- Scene Assessments
- Critical Decision-Making Skills
- Logical Reasoning
- Independent Thinking
- Organizational Effectiveness
- Clean and Sanitize Equipment
- Police and Fire Coordination
- Documentation
- Stabilization
- Work Coordination
- Recordkeeping Requirements
- Cooking
- Customer Service
- Cleaning and organization
- Food handling
- Food Preparation
- Strong attention to safe food handling procedures
- Cooking techniques
- Hospitality and service industry background
- Food presentation
- Food Handler Certification
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
CPR C + AED
Food Handler
Timeline
Cook
Perkins
10.2023 - 05.2024
Emergency Responder
Canadian Red Cross
04.2023 - 06.2023
Team Lead
Humakare
10.2021 - 04.2023
Emergency Care Worker
Canadian Red Cross
01.2021 - 04.2022
Security Guard
Paragon Security
02.2020 - 12.2020
Food and Beverage Supervisor
Canadian Niagara Hotels
05.2018 - 04.2021
Sales Associate
Canadian Niagara Hotels
01.2018 - 08.2018
Call Center Representative
Tata Consultancy Services
01.2015 - 11.2017
Diploma - Protection, Security And Investigation
Niagara College
Bachelor's Of Law - Law And Justice
Panjab University