Deepika Prashanth
Management Professional
Bradford,ON
Summary
Performance-driven Digital Transformation Leader with over 15 years of experience in the financial and technology sectors. Expert in spearheading Cloud Operations and Intelligent Automation at scale, with a proven track record of building innovative teams to align technical delivery with organizational goals.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Senior Manager – Cloud Operations Engineering
ScotiaBank
01.2025 - Current
- Directing cloud operations strategy to ensure high availability, scalability, and security across enterprise-level cloud environments.
- Managing a 10+ team of senior technical architects and sr.cloud engineers.
- Leading engineering teams in the modernization of GCP and Azure cloud infrastructure and the implementation of automated Onboarding, observability pipelines.
- Partnering with senior leadership to align cloud investments with long-term digital transformation and cost-optimization goals.
Senior Manager – Enterprise Digitization, Smart Automation CoE
ScotiaBank
08.2023 - 12.2024
- Served as the primary business liaison to identify and assess automation and digitization business cases across Global Contact Centers, Wealth Management, and Capital Markets.
- Built digitization strategies and automation pipelines for various business units while ensuring compliance with governing regulations and internal policies.
- Led automation workshops to promote digital awareness and acted as a Subject Matter Expert (SME) for all bank-wide business interactions.
- Oversaw change management and communication for role reallocation and productivity gain realization.
Senior Consultant – Design & Governance Tech Lead
CIBC
04.2021 - 08.2023
- Modernized the IA COE with a focus on process discovery, solution design standards, and waste prevention to increase profitability.
- Led a team of 5 solution designers and coached a broader development team of 25 across onshore and offshore models.
- Provided full technical oversight and governance for end-to-end delivery and established robust IA infrastructure maintenance protocols.
Senior Consultant – Intelligent Automation
Deloitte
10.2020 - 04.2021
- Managed the delivery of a Digital Transformation project for a major Canadian financial client.
- Developed strategic transformation proposals for government digital initiatives using UI Path and Hyperscience.
RPA Senior Technical Consultant
TCS Canada
03.2018 - 10.2020
- Managed end to end delivery of 5+ processes and supported delivery for over 30 processes to Production.
- Configured (Development and Testing) using Blue Prism V6.5
- Enhanced software performance by identifying and resolving technical issues for numerous clients.
Assistant IT Consultant
TCS India
03.2017 - 03.2018
- Led Agile project planning and requirement analysis for REST API Web services testing.
- Prepare End to end Project Plan, implementation strategy and baseline project timelines.
• Managed a team of 10 offshore and onshore model
Project Manager
TCS India
03.2015 - 12.2016
- Prepared end-to-end project plans and implementation strategies for an onshore/offshore team of 10.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
Business Consultant
TCS India
08.2009 - 11.2014
- Created high-level system designs for UI enhancements and database architecture.
- Developed solutions using SQL Server and VB.net while managing a development team of 4.
- Identified scope for process improvements and delivered comprehensive Business Requirement Documents (BRD).
Education
Executive Education - Digital Transformation Strategy and Playbook
Stanford University – Graduate School of Business
Bachelor of Technology - Information Technology
Anna University
IndiaSkills
- Leadership: Cloud Engineering Strategy (GCP and Azure), IT Delivery Management, People Leadership (Onshore/Offshore), and Change Management, Resource allocation, Strategic planning
- Frameworks: Agile (Scrum), SAFe Agile, SDLC Management, and Process Improvement
Certification
GCP Professional Cloud Architect (Nov 2025)
Timeline
Senior Manager – Cloud Operations Engineering
ScotiaBank
01.2025 - Current
Senior Manager – Enterprise Digitization, Smart Automation CoE
ScotiaBank
08.2023 - 12.2024
Senior Consultant – Design & Governance Tech Lead
CIBC
04.2021 - 08.2023
Senior Consultant – Intelligent Automation
Deloitte
10.2020 - 04.2021
RPA Senior Technical Consultant
TCS Canada
03.2018 - 10.2020
Assistant IT Consultant
TCS India
03.2017 - 03.2018
Project Manager
TCS India
03.2015 - 12.2016
Business Consultant
TCS India
08.2009 - 11.2014
Bachelor of Technology - Information Technology
Anna University
Executive Education - Digital Transformation Strategy and Playbook
Stanford University – Graduate School of Business