Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Deepika Nidanakavi

Ajax,ON

Summary

Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives. Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

5
5
years of professional experience

Work History

Account Executive

Motorola Solutions
03.2022 - 08.2023
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Executed successful sales strategies to convert leads into customers.
  • Resolved issues promptly to drive satisfaction and enhance customer service.
  • Managed sales cycle to maintain solid customer base.
  • Collaborated with internal teams to develop account strategy.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
  • Attended networking events to build relationships and identify sales opportunities.
  • Gained understanding of goals, objectives and processes to meet client business needs.
  • Gathered information from clients to secure accounts, verify payment and identify special requirements.
  • Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
  • Serviced accounts and proposed new products and services to maximize revenue.
  • Created and executed account strategies to translate organizational goals into client activities.
  • Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
  • Prepared additional quotes for current clients to upsell products and services.
  • Trained clients on product features and updates to secure buy-in.
  • Designed program and maintenance plans to monitor product inventories.

Account Specialist

Quality Insertions
04.2020 - 12.2020
  • Reconciled customer accounts and identified discrepancies for further investigation.
  • Set up new customer accounts and updated existing profiles with latest information.
  • Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.
  • Adhered to standards of quality and service as well as all compliance requirements.
  • Reviewed account activity to assess financial status and evaluate discrepancies.
  • Completed routine and complex account updates to resolve problems.
  • Prepared and submitted timely invoices, statements and payment reminders for customers.
  • Liaised with sales, marketing and customer service teams to support smooth account management operations.
  • Observed financial transaction laws and regulations for full accounts compliance.
  • Delivered accurate billing and timely payments across high-volume client accounts.
  • Monitored expenses to verify appropriate resource use and achieve budgets.
  • Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Kept detailed records of daily activities through online customer database.
  • Recorded accurate and efficient records in customer database.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Quoted prices, credit terms and other bid specifications.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Account Executive Assistant

TruenNet Communications
08.2018 - 02.2019
  • Coordinated events and worked on ad hoc projects.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Filed paperwork and organized computer-based information.
  • Updated and maintained confidential databases and records.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Screened personal and business calls and directed to appropriate party.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Created and managed office systems to efficiently deal with documentation.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Answered high volume of phone calls and email inquiries.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Wrote reports, executive summaries and newsletters.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Took notes and dictation at meetings.
  • Handled incoming and outgoing mail, email and faxes.

Education

MBA - Business Administration

St. Clair College of Applied Arts And Technology
Windsor, ON
05.2021

Skills

  • Interpersonal Skills
  • Client Campaigns
  • Product and Service Sales
  • Proposal Generation
  • New Business Identification
  • Verbal and Written Communication
  • Accounts Payable and Accounts Receivable
  • Reading Comprehension
  • Partnership Accounting
  • Marketing Management
  • Database Management
  • Order Management
  • Profit and Loss Accountability

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of [Number] staff members.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Timeline

Account Executive

Motorola Solutions
03.2022 - 08.2023

Account Specialist

Quality Insertions
04.2020 - 12.2020

Account Executive Assistant

TruenNet Communications
08.2018 - 02.2019

MBA - Business Administration

St. Clair College of Applied Arts And Technology

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Deepika Nidanakavi