DEEPIKA NAINTA
CarltonOne Engagement
Toronto,ON
1
Certification
13
years of professional experience
Senior QA Lead adept in managing end-to-end quality assurance for complex enterprise applications. Expertise in test strategy and automation, achieving over 75% test coverage and 40% fewer production defects, while mentoring teams and implementing Agile best practices for continuous improvement.
Work History
QE / QA Lead
7 Years 11 Months- Led end-to-end QA for enterprise SaaS web, mobile, API, eCommerce, and loyalty platforms — owning test strategy, planning, environment management, and release sign-off across Agile cycles.
- Designed and scaled Playwright (TypeScript) and Selenium automation frameworks achieving 75%+ test coverage, fully integrated into CI/CD pipelines (Jenkins, Azure DevOps); implemented shift-left practices reducing production defects by ~40%.
- Executed functional, regression, integration, system, performance/stress, API, and accessibility testing across Android, iOS, Windows, and macOS, ensuring high-quality standards; conducted SQL-based back-end data validation and ETL verification.
- Managed full defect lifecycle in Jira and Azure DevOps — triage, root cause analysis, retesting, and stakeholder-facing quality metrics reporting.
- Reviewed and provided feedback on test cases created by junior QA team members, fostering skill development; facilitated Agile ceremonies and maintained comprehensive test documentation in Confluence.
- Executed mobile testing across iOS and Android platforms using TestFlight, verifying functionality and user experience across devices.
QA Lead
1 Year 9 Months- Led QA for enterprise DLP and secure collaboration SaaS — functional, integration, API, and security testing across iOS, Android, Windows, and macOS.
- Validated encryption workflows, entitlement logic, access control rules, and secure data sharing; developed test strategies for complex security rule-driven systems using BDD/TDD methodologies.
- Collaborated with security engineers and business analysts to define requirements, validate system behaviour, manage defect lifecycle, and produce traceability matrices.
- Developed automated test cases from manual test cases for sanity/regression tests using Selenium, Java, and TestNG.
- Executed system testing, functional testing, sanity testing, regression testing, and usability testing using manual and automated scripts.
- Performed Database validation and Data manipulation using SQL queries in Oracle server
QA Analyst
2 Years- Led QA for enterprise Mobile Device Management platform — validated secure device enrollment, authentication, authorization, and policy enforcement across iOS, Android, Windows, and macOS.
- Performed performance, stress, and usability testing; conducted functional and regression testing across all applicable OS platforms using systems analysis techniques and procedures.
- Managed defect lifecycle in ALM/HP tools, producing test plans, traceability matrices, and quality reports for Agile and Waterfall delivery cycles with cross-functional onsite-offshore teams.
- Executed database testing using SQL queries to ensure accuracy in data retrieval, leveraging SQL Server Management Studio.
Education
Bachelor of Arts
Software Testing Deploma
Skills
QA & Test Lead: QA mentorship & team leadership
release sign-off
risk-based testing
test cases
test plans
Test strategy
UAT
Testing Types: Accessibility (AODA/WCAG)
API
Functional
Integration
Performance/Stress/Load
Pre-Go Live & Go-Live
Regression
Security
System
UAT
Automation Tools: Azure DevOps
Bamboo
Git
Jenkins
Maven
Playwright (TypeScript)
Selenium WebDriver
API & Data: Charles Proxy
Postman
REST Assured
SoapUI
SQL (data validation
ETL
back-end reconciliation)
Methodologies: Agile-Scrum
BDD
onsite-offshore delivery model
SDLC
shift-left testing
TDD
Waterfall
Scripting Languages: JavaScript
Python
Ruby
SQL
TypeScript
Defect & CI Tools: ALM (HP/Micro Focus)
Azure DevOps/TFS
Bugzilla
Confluence
Groovy Scripts
Jenkins
Jira
Platforms: COTS
Linux
macOS
Mobile (iOS/Android)
SaaS
Web (3-tier)
Windows
Security testing
Personal Information
Title: Quality Engineer | QA Lead | Test Automation | Agile / Scrum | ISTQB Certified
Certification
Agile Testing & Automation, Accessibility Testing — WCAG/AODA Guidelines, ISTQB Certified
Timeline
QE / QA Lead
CarltonOne Engagement
10.2018 - 09.2026Read More
QA Lead
Acceinfo
01.2017 - 10.2018Read More
QA Analyst
Testing in Clouds Inc.
03.2014 - 03.2016Read More
HP University
Bachelor of Arts
Read More
Canadian All Care College
Software Testing Deploma
Read More