Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

DEEPIKA MOHAN

London,Canada

Summary

Thorough quality assurance professional highly skilled in manual and automated application testing. Partners successfully with project management and development team members to put out high-quality software for customers. Decisive in identifying problems at any stage of production.

Overview

8
8
years of professional experience

Work History

Quality Assurance Specialist

Race Roster
03.2021 - Current
  • 3 years of software testing experience. Performed manual and automated testing for web applications, resulting in a 30% reduction in testing time.
  • Technologies - Jira, GitHub, AWS, and REST Service.
  • Analyzing the user stories.
  • Writing test case for user stories.
  • Experience in writing the test cases.
  • Hands-on experience using Postman tool.
  • Automation using Selenium WebDriver, IDE.
  • Hands-on experience in preparing and executing test scripts.
  • Execution of test cases and maintenance.
  • Defect Management.
  • Database testing with MySQL.
  • Demo at the end of the sprint.
  • Developed and maintained quality assurance protocols, processes and procedures.
  • Executed test plans and scripts according to established timelines.
  • Performed root cause analysis of defects identified during testing cycles.
  • Created reports summarizing findings from inspections and tests conducted.
  • Coordinated activities with other departments related to product release decisions.
  • Verified functionality of new features and bug fixes by running manual tests.
  • Conducted system integration testing for various components of the application.
  • Reported defects found during testing in a clear and concise manner.
  • Analyzed product requirements, user stories and design documents to create effective test strategies.
  • Participated in sprint planning meetings to provide input on testability of user stories.
  • Performed regression testing after bug fixes or code changes were implemented.
  • Executed automated tests using various scripting languages such as Python, Java.
  • Collaborated with developers and other stakeholders to identify areas for improvement in the software.
  • Reviewed existing applications for potential issues before release into production environments.
  • Utilized issue tracking tools such as JIRA and Bugzilla to document bugs discovered during testing.
  • Tested web application compatibility and performance to recommend cross-browser compatibility improvements to web development team.
  • Created database queries to verify data integrity within back-end databases, like DBeaver tool.
  • Participated in regular project status meetings related to testing.
  • Responsible for testing team deliverables and status reporting.

Technical Support Engineer

Hewlett-Packard
  • Worked as Technical Support Engineer for 3 years
  • Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
  • Supported Laptops, Desktops and Tablets
  • Followed up with clients to ensure Optimal Customer Satisfaction following support engagement and problem resolution
  • And later through Internal Job Posting (IJP) got into Software Testing field in the same company.

Education

POST-GRADUATE CERTIFICATE - Software Information and Systems Testing (Co-op)

Fanshawe College
London, Canada
05.2021

Bachelor of Engineering (BE) - Electronics and Communication

T. John Institute of Technology
Bangalore, India
06.2014

PUC (10 +2) - Physics, Chemistry, Mathematics and Computer Science

National College
Bangalore, India
06.2010

Skills

  • Project Management
  • Testing and Debugging
  • Writing Test case for user stories
  • Manual testing
  • Good knowledge on Automation Testing
  • Proficient in Writing Test cases by applying Black Box Design Technique
  • Experience on different types of Black Box testing viz Functional, Integration, System, Smoke, Compatibility and Regression testing
  • Good knowledge on agile methodology
  • Good knowledge on Selenium Web driver
  • Automated and manual testing
  • Web-based testing
  • Defect tracking
  • Root Cause Analysis

Accomplishments

Awarded Best Employee and Value Award In HP

Timeline

Quality Assurance Specialist

Race Roster
03.2021 - Current

Technical Support Engineer

Hewlett-Packard

POST-GRADUATE CERTIFICATE - Software Information and Systems Testing (Co-op)

Fanshawe College

Bachelor of Engineering (BE) - Electronics and Communication

T. John Institute of Technology

PUC (10 +2) - Physics, Chemistry, Mathematics and Computer Science

National College
DEEPIKA MOHAN