Summary
Overview
Work History
Education
Skills
Key Highlights
Certification
Timeline
Generic

Deepika Jayachandiran

Brampton,Canada

Summary

Dynamic and highly skilled supply chain professional with 13 years of experience. Proven track record in optimizing processes, exceeding quality standards, and solving complex problems in fast-paced environments. Recognized for a proactive and detail-oriented approach, thriving in team settings, and consistently delivering results on time. Committed to continuous improvement and staying ahead of industry trends.

Overview

13
13
years of professional experience
1
1
Certification

Work History

User Acceptance Test Lead | Functional Testing

Walmart Canada
01.2022 - 01.2025
  • Developed comprehensive UAT plans, test cases, and strategies to ensure quality assurance across all supply chain systems and processes
  • Collaborated with business analysts, project managers, and technical teams to define requirements, ensuring alignment with user needs and system specifications for seamless project execution.
  • Managed cross-functional teams, including business users, developers, and system architects, ensuring timely execution of UAT tasks in alignment with project requirements and schedules.
  • Playing BA and Analyst role single handedly implemented OMNI product on new RDC and Ecomm DC involving from Requirement gathering till go-live
  • Co-ordinate meeting with Grey Orange/CVP/Witron Automation on any change in requirements or design changes and chase on on-time deliverables
  • Co-ordinate operations User acceptance testing with business, provide presentation & conduct training on new products, new Changes and new functionalities those are planned to be implemented to prod
  • Analyze and provide workaround solutions to keep the business running, prepare SOP documents, discuss with dev team on permanent solution, test and sign off from UAT for go live
  • Proactively identified risks and issues during the UAT phase and collaborated with the team to implement mitigation plans, ensuring on-time delivery and minimizing project delays.
  • Ensured thorough documentation of test cases, results, and defect logs, while providing detailed UAT progress reports to stakeholders and management.
  • Enhanced testing processes and best practices through feedback, while training and supporting end-users for seamless UAT execution

Quality Engineering and Assurance Lead

Cognizant Technology Solutions
12.2018 - 01.2022
  • Worked on implementing the Manhattan WMS V2018, V2019 for Loblaws DC’s
  • Worked on Integration with WCS - Witron and SSI
  • Acting as liaison between client and offshore team (India)
  • Good Knowledge in Quality Assurance Process – Requirement Traceability, Creation of Test Plan and Test Schedule, Test Design, Proper test execution documentation, Prepare Test Closure Report
  • Coordinated, performed and reviewed test scenarios, executed and got sign off from client on Configuration testing, Integration testing, System Integration and End to End
  • Identified scope for Change requests based on change in requirements and Hot fix from product team based on functionalities affected and getting proper sign off from client
  • Being a functional consultant – a single point of contact for Business and testing team
  • Provided technical and configuration fixes during testing and on each phase of go live after thorough evaluation
  • Co-ordinate meetings with business users, track production issues, analyzed root cause of issues, proposed technical and configuration solutions post go live and publish status of issues to client
  • Experience in continuous monitoring of deliverable deadlines, risk assessment and defect analysis
  • Created Regression Test Suites on Risk Based Methodologies
  • Feasibility of test scenarios to be automated and estimation of efforts required for test scripts development and execution
  • Triaged meetings with business, gathered requirements, created change requests, logged tracked risks/issues and provided testing estimates on CR’s and upcoming projects

Quality Engineering and Assurance Lead

Cognizant Technology Solutions
10.2011 - 11.2018
  • Worked on implementing the Manhattan WMS V2008, V2009 for multiple Loblaws DC’s
  • Worked on implementing the JDA TMS and Manhattan LMS, and WCS(Dematic) for Loblaws DC’s
  • Analyze the business requirement, brainstorm with the team on the Test Scenarios/Cases, review, and walkthrough to ensure business leads
  • Conduct sessions within the team to have cross-skill training on various modules
  • Defect tracking, reporting, follow up with environment and application teams
  • Perform Test execution on front end and validate in the backend using SQL including Functional, Integration, Regression
  • Involved in User Acceptance Testing, post go-live support and provide root cause by analyzing production issues
  • Involved in testing DC specific configuration changes to make sure the required configuration rules for the sites are implemented correctly and it doesn’t impact the desired business process
  • Perform Test estimation and Test Management activities as Test lead
  • Maintain Test Cases in test management tools like HPQC and JIRA
  • Prepare test closure document for the rollouts and releases
  • Developed an end-to-end flow diagram to capture processes which included integration between WMS, SAP and Dematic.
  • Led the defect review meetings to provide prioritization and severity assessments of the defects to the business and Project teams

Education

B.E - Electronics & Communication Engineering

Annamalai University

Skills

  • Warehouse Management Products - Manhattan Active, Manhattan WMOS, GLS, ATLAS WMS and Dallas WMS
  • Warehouse Control System (DEMATIC, SSI Schaefer’s, Grey Orange, CVP, Witron)
  • JDA Transportation Management System
  • Yard Management System
  • Labour Management System
  • Slotting Optimization
  • Order Management Systems
  • Inventory Management systems
  • EDI Interfaces (EDI850,EDI860,EDI856, EDI204, EDI214, EDI810 and EDI820)
  • Robot Framework(Beginner)
  • SOAP UI & Postman
  • Android Studio
  • HP ALM & Java
  • FileZilla
  • SQL Developer and DBeaver
  • API Testing
  • Unix Server using Putty
  • Crystal Report Viewer

Key Highlights

  • Specialized skill in Supply Chain Management as WMS Analyst in IT industry which includes Warehouse Management System, Warehouse Control System and JDA Transportation Management systems. Expertise in leading market’s Warehouse Management products – Manhattan V2008, V2009, V2018, V2019, GLS Flex, ATLAS and Dallas WMS and hands-on experience on JDA Transport Management System, Yard Management System, Labor Management System, Inventory Management System and Order Management System.
  • Excellent business knowledge and sound experience in Warehouse Management functionalities -Inbound, Outbound, Cross dock, Inventory Management, Integration with WCS, Invoice/Shipping Label printing, Replenishments, Reports, Slotting Optimization modules and Labor Management.
  • Experience in testing the functionalities in Vo-collect and RF Gun.
  • Actively led the team in multiple Warehouse Rollouts, Upgrades, Fulfilment Center Implementation projects which has integration with DEMATIC, SSI Schaefer's, Grey Orange, CVP, Witron systems in all phases of projects including Requirements gathering, Risk analysis, Project Planning, Design, Execution, Closure, UAT, implementation & go – live support in Waterfall and Agile methodologies.
  • Skilled in Project management through entire life cycle, coordinated on environment readiness, triaging defects, tracking project metrics and completed multiple audits with least non compliances.
  • Experienced in System, System Integration, Regression and User Acceptance Testing, API testing.

Certification

  • Certified by ISTQB
  • Certified CSQA

Timeline

User Acceptance Test Lead | Functional Testing

Walmart Canada
01.2022 - 01.2025

Quality Engineering and Assurance Lead

Cognizant Technology Solutions
12.2018 - 01.2022

Quality Engineering and Assurance Lead

Cognizant Technology Solutions
10.2011 - 11.2018

B.E - Electronics & Communication Engineering

Annamalai University

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Deepika Jayachandiran