Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

DEEPIKA BISHT

Mississauga

Summary

Intend to build a career with leading corporate of hi-tech environment with committed and dedicated people that will help me explore myself fully and realize my potential to work in a challenging atmosphere, this provides ample opportunity and learning and growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

6
6
years of professional experience

Work History

Accountant

WORKPRO ADVISORY LLP
04.2023 - 10.2024
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Gathered financial information, prepared documents, and closed books.
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
  • Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.

Accounts Manager

GARIMA G & CO. CHARTERED ACCOUNTANT
01.2021 - 03.2023
  • Provided timely updates to clients regarding account status and changes.
  • Facilitated communication between clients and internal teams for project alignment.
  • Streamlined account management processes for better organization and time management.
  • Proactively communicated updates and changes in company policies to clients, ensuring their understanding and compliance.
  • Built relationships with customers and community to promote long term business growth.

Operations Executive

Lalamove
08.2019 - 12.2020
  • Managed financial reporting for operational activities, enhancing transparency and accountability.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
  • Efficiently and effectively identified and solved all problems that impacted direction of business.
  • Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.

Customer Service Representative

1mg Technologies Private
01.2019 - 08.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

Bachelor of Commerce - Commerce

GLOCAL UNIVERSITY
INDIA
06-2018

SENIOR SECONDARY - Commerce

MEENAKSHI PUBLIC SCHOOL
INDIA
05-2014

10TH -

THE HOLY KINGDOM PUBLIC SCHOOL
INDIA
03-2012

Skills

  • Hard work, Punctuality, and Positive attitude
  • Ability to deal with people diplomatically
  • Excellent Verbal and communication skills
  • Ability to take responsibility and solve problems

Languages

English
Professional Working
Hindi
Native or Bilingual

Timeline

Accountant

WORKPRO ADVISORY LLP
04.2023 - 10.2024

Accounts Manager

GARIMA G & CO. CHARTERED ACCOUNTANT
01.2021 - 03.2023

Operations Executive

Lalamove
08.2019 - 12.2020

Customer Service Representative

1mg Technologies Private
01.2019 - 08.2019

Bachelor of Commerce - Commerce

GLOCAL UNIVERSITY

SENIOR SECONDARY - Commerce

MEENAKSHI PUBLIC SCHOOL

10TH -

THE HOLY KINGDOM PUBLIC SCHOOL
DEEPIKA BISHT