Deepika
Kitchener,ON
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Domino's Pizza
10.2023 - 07.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Cashier
Metro Grocery Store
06.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
IELTS Trainer
Syra Institute
09.2022 - 03.2023
- Conducted regular progress assessments to track student improvement and adjust teaching strategies accordingly.
- Enhanced student understanding of complex IELTS topics by utilizing real-world examples and interactive activities.
- Organized workshops for students focusing on advanced vocabulary development, grammar accuracy, and idiomatic expressions essential for high-scoring IELTS performance.
- Improved student confidence in English language abilities through consistent feedback and encouragement.
Front Office Administrator
AB Clarks INN
01.2019 - 04.2022
- Responded to inquiries from callers seeking information.
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Kept reception area clean and neat to give visitors positive first impression.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
Education
Diploma - Hospitality And Tourism Management
Niagara College
Toronto, ON12.2023
Bachelor of Science - Airlines, Tourism And Hospitality Management
CT Institute of Technology And Management
Punjab, India08.2018
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Workload Management
- Task Delegation
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Assistant Manager
Domino's Pizza
10.2023 - 07.2024
Cashier
Metro Grocery Store
06.2023 - 09.2023
IELTS Trainer
Syra Institute
09.2022 - 03.2023
Front Office Administrator
AB Clarks INN
01.2019 - 04.2022
Diploma - Hospitality And Tourism Management
Niagara College
Bachelor of Science - Airlines, Tourism And Hospitality Management
CT Institute of Technology And Management