Deepaq Arora

• Consistently achieving revenue goals and ranking among the top performing franchises.
• Develop quarterly financial reports, budgets, forecasts to track revenue generation and expenditures.
• Designed and implemented engaging promotional campaigns, including coupon offers & special daily deals.
• Build location from ground up, sourcing contractors and equipment, marketing location, hiring employees and management.
• Coordinated special customer appreciation events and fund raisers to grow community awareness of location and increase revenue.
• Administered schedules, payroll and deposits.
• Kept employee turnover low by reinforcing positive actions and creating a fun environment.
• Provide quarterly updates and expeditiously respond to inquiries from corporate headquarters.
• Interacted well with customers to build connections and nurture relationships.
• Trained and guided team members to maintain high productivity and performance metrics.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.

● Started the company from the ground up, while wearing every hat of the company.

● Trained and developed managers & supervisors through orientations, ongoing feedback, and establishment of performance expectations and by conducting performance reviews.

● Increased sales by ensuring guest satisfaction and prompt problem resolution.

● Managed the restaurant in accordance with Brand standards, policies and procedures.

● Participation in local events, meetings and organizing charity and fundraisers.

● Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires & terminations.

● Successfully grew the customer base and hence revenue.

● Maintained a safe working and guest environment to reduce the risk of injury and accidents.

● Correctly calculated inventory, coached and ordered appropriate supplies.

● Effectively guided technical project development and helped to steer and improve program processes.

● Planned and executed assigned engineering designs with accuracy.

● Worked with program managers to ensure proper, adequate technical staffing and budgets were honored.

● Executed design and development efforts in adherence to all engineering design standards.

● Attended meetings to discuss projects with clients, contractors, and other engineers.

● Worked to quickly resolve technical conflicts and issues.

● Oversaw installation and maintenance of field equipment.

● Optimized safety processes to secure personnel and equipment.

● Software used: SAP, AutoCAD and MS Office