Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Detailer
The Detailing Devils
08.2022 - 07.2023
Perform thorough cleaning, washing, and detailing of vehicles, both interior and exterior
Apply polishing, waxing, and protective coatings to enhance the appearance of vehicles
Vacuum, shampoo, and steam clean carpets, upholstery, and other interior surfaces
Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
Technical Support Representative
Innovseed incubation llp
03.2023 - 08.2023
Assisted customers with various types of technical issues via email, live chat, and telephone
Emulate or reproduce technical problems encountered by users
Provide business systems, network, and Internet support to users in response to identified difficulties
Resolving and tracking incidents with network, servers, PC operating systems, applications, and peripherals in accordance with IT Service Desk procedures
Used remote login tools to assist clients with technical and product questions
Documented customer complaints and inquiries for use in technical documentation and bug tracking
Collect, organize, and maintain problem and solutions log for use by other technical support analysts
Front Desk Agent
Grand Parisian
09.2022 - 02.2023
Used internal software to process reservations, check-ins, and check-outs
Greeted visitors and customers upon arrival, helped and answered questions to build rapport and retention
Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities
Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Education
General Business -
Georgian College
Barrie, ON
05.2024
Food and Beverage Management -
Conestoga College
Waterloo, ON
04.2024
Humanities -
Mount Carmel School
Delhi, India
01.2021
Skills
Sales Marketing
Ability to work independently
Managing work load
Ability to work well in team
Customer Success Management
Computer Knowledge
Customer service expert
Certification
Food Handler Certificate
Smart Serve Certificate
Security Guard
Languages
English
Hindi
Punjabi
Availability
Monday: Full Time
Tuesday: Full Time
Wednesday: Full Time
Thursday: Full Time
Friday: Full Time
Saturday: Full Time
Sunday: Full Time
Additional Information
I have a vehicle and a full G license to commute to different sites for work.
Timeline
Technical Support Representative
Innovseed incubation llp
03.2023 - 08.2023
Front Desk Agent
Grand Parisian
09.2022 - 02.2023
Detailer
The Detailing Devils
08.2022 - 07.2023
General Business -
Georgian College
Food and Beverage Management -
Conestoga College
Humanities -
Mount Carmel School
Food Handler Certificate
Smart Serve Certificate
Security Guard
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