Deepanshu Godara
BARRIE,CANADA
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Detailer
The Detailing Devils
2022.08 - 2023.07
- Perform thorough cleaning, washing, and detailing of vehicles, both interior and exterior
- Apply polishing, waxing, and protective coatings to enhance the appearance of vehicles
- Vacuum, shampoo, and steam clean carpets, upholstery, and other interior surfaces
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
Technical Support Representative
Innovseed incubation llp
2023.03 - 2023.08
- Assisted customers with various types of technical issues via email, live chat, and telephone
- Emulate or reproduce technical problems encountered by users
- Provide business systems, network, and Internet support to users in response to identified difficulties
- Resolving and tracking incidents with network, servers, PC operating systems, applications, and peripherals in accordance with IT Service Desk procedures
- Used remote login tools to assist clients with technical and product questions
- Documented customer complaints and inquiries for use in technical documentation and bug tracking
- Collect, organize, and maintain problem and solutions log for use by other technical support analysts
Front Desk Agent
Grand Parisian
2022.09 - 2023.02
- Used internal software to process reservations, check-ins, and check-outs
- Greeted visitors and customers upon arrival, helped and answered questions to build rapport and retention
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Education
General Business -
Georgian College
Barrie, ON05.2024
Food and Beverage Management -
Conestoga College
Waterloo, ON04.2024
Humanities -
Mount Carmel School
Delhi, India01.2021
Skills
- Sales Marketing
- Ability to work independently.
- Managing work load
- Ability to work well in team.
- Customer Success Management
- Computer Knowledge
- Customer service expert
Certification
- Food Handler Certificate
- Smart Serve Certificate
- Security Guard
Languages
English
Hindi
Punjabi
Availability
- Monday: Full Time
- Tuesday: Full Time
- Wednesday: Full Time
- Thursday: Full Time
- Friday: Full Time
- Saturday: Full Time
- Sunday: Full Time
Additional Information
I have a vehicle and a full G license to commute to different sites for work.
Timeline
Technical Support Representative
Innovseed incubation llp
2023.03 - 2023.08
Front Desk Agent
Grand Parisian
2022.09 - 2023.02
Detailer
The Detailing Devils
2022.08 - 2023.07
General Business -
Georgian College
Food and Beverage Management -
Conestoga College
Humanities -
Mount Carmel School
- Food Handler Certificate
- Smart Serve Certificate
- Security Guard
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