KHUSHI
Delhi
Summary
Dynamic and result-driven Sales & Marketing professional with a proven track record in client acquisition, upselling, and B2B relationship management. Currently excelling at IndiaMart, with a strong record in client retention and relationship development. Recognized with multiple performance awards for executing high-impact win-back strategies. Skilled in objection handling, consultative selling, and driving revenue through telephonic and video-based client engagements.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Executive - Client Servicing
Indiamart Intermesh limited
05.2024 - Current
- Re-engaged and converted lost clients through targeted win-back campaigns across India.
- Drove upsell and new sales consistently, contributing to revenue expansion.
- Maintained a strong sales funnel through daily outreach to pre-qualified leads.
- Closed deals via tele/video calls by aligning solutions with client needs.
- Promoted paid plans while handling objections and differentiating IndiaMART from competitors.
- Achieved 14+ closures/month with an 80% monthly client retention rate.
- Resolved queries using active listening and consultative selling.
- Partnered with cross-functional teams to streamline client onboarding and growth.
Internship
Rakesh Vedansh & Associates (CA firm)
05.2023 - 07.2023
- Assisted with analysis of financial statements and cost optimization strategies.
- Contributed to financial model development for forecasting and budgeting.
- Participated in financial discussions and market research initiatives.
- Streamlined financial data processes, enhancing team productivity.
Education
MBA - Finance and Marketing
CHANDIGARH UNIVERSITY
MOHALI01.2024
Bachelor of Commerce - Management
KURUKSHETRA UNIVERSITY
KURUKSHETRA01.2022
12th - undefined
AGGARSAIN PUBLIC SCHOOL
KURUKSHETRA01.2019
10th - undefined
AGGARSAIN PUBLIC SCHOOL
KURUKSHETRA01.2017
Skills
- Communication
- Negotiation
- Client Management
- Active Listening
- Objection Handling
- Power Point
- Problem-Solving
- B2B Sales
- Tally
- Time Management
- Power BI
- Microsoft Excel
- Influencer outreach
- Client relationship building
- Customer retention
- Compliant resolution
Certification
- 2 Times Best Performer of the month- IndiaMart.
- Six Sigma Principles
Certifications & Awards
- 2 Times Best Performer of the month - Indiamart
- Six Sigma Principles
- Strategic Management for Competitive Advantage – NPTEL
- Financial Analysis Of Organizations - University Of Illinois
- Data Driven Decisions with Power BI- Knowledge Accelerator
Timeline
Executive - Client Servicing
Indiamart Intermesh limited
05.2024 - Current
Internship
Rakesh Vedansh & Associates (CA firm)
05.2023 - 07.2023
MBA - Finance and Marketing
CHANDIGARH UNIVERSITY
Bachelor of Commerce - Management
KURUKSHETRA UNIVERSITY
12th - undefined
AGGARSAIN PUBLIC SCHOOL
10th - undefined
AGGARSAIN PUBLIC SCHOOL