Dynamic leader with a proven track record at Rogers Communications, enhancing team performance and customer satisfaction. Excelled in utilizing Salesforce to drive a 15% growth in sales, showcasing exceptional leadership and technical proficiency. Expert in customer service excellence and project execution, adept at mentoring teams and leveraging CRM tools for strategic client management.
Salesforce CRM Training
Event Coordinator, Community Fundraiser, Brampton, Canada, 06/01/23, Coordinated a team of volunteers for a fundraising event, raising over $5,000 for local charities., Managed event logistics, from vendor coordination to marketing efforts, ensuring successful execution and high attendee satisfaction.
Full Time
English, Fluent
Proficient in leading teams, mentoring, and fostering collaboration for optimized performance., Experienced in developing project scopes, schedules, and resource plans to meet organizational goals., Expertise in data analysis to drive insights and improve processes., Strong written and verbal skills for collaborating with stakeholders and presenting key findings., Track record of increasing sales performance through strategic planning and customer engagement.