DEEPAN RAJENTHIRAN
Stoney Creek,ON
Summary
Dynamic business professional with a robust background in analyzing complex data to drive strategic initiatives and enhance operational efficiency. Expertise includes gathering business requirements, validating financial data using SQL and DOMO, and collaborating effectively with cross-functional teams to deliver accurate and reliable reporting. Results-oriented team player adept at adapting to evolving business needs while supporting informed decision-making through detailed analysis. Proven proficiency in data modeling and process improvement strengthens the ability to contribute meaningfully to organizational success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Analyst
Rogers Communications
09.2020 - Current
- Defined and clarified business and data requirements by working closely with stakeholders to resolve ambiguities, ensuring user stories were well-defined, prioritized, and ready for development, which reduced rework and improved sprint delivery predictability.
- Supported the Product Owner by acting as a key liaison between business stakeholders and the development team, translating requirements into actionable user stories and acceptance criteria, resulting in improved alignment, smoother sprint execution, and faster issue resolution.
- Analyzed data requirements for financial analytics and reporting solutions by facilitating JAD sessions with business stakeholders and technical teams, contributing to key decision-making on data definitions, business rules, and solution scope and ensuring accurate translation of business needs into high-quality data deliverables.
- Performed SQL-based data validation to ensure accuracy, completeness, and consistency across financial reporting pipelines, reducing reporting discrepancies and increasing confidence in executive and regulatory reporting.
- Validated DOMO dashboards and UI-exposed financial data against source systems and business definitions, ensuring reliable analytics and minimizing post-release data defects.
- Collaborated with business users, data engineers, and IT teams to identify and resolve data discrepancies impacting reports and insights, resulting in faster issue resolution and improved data quality across platforms.
- Supported financial data migration initiatives by validating migrated outputs against expected business outcomes, ensuring continuity of reporting and minimizing risks during platform transitions.
- Tracked data issues and action items through structured follow-up and coordination, ensuring timely resolution, improved accountability, and reduced backlog of unresolved data defects.
Team Lead
24/7 Intouch
Winnipeg
02.2016 - 02.2020
- Led and supported a cross-functional team, providing day-to-day guidance, prioritization, and issue resolution to ensure tasks were delivered on time and met quality standards.
- Acted as a point of coordination between team members and stakeholders, driving clear communication, workload balance, and accountability while improving overall team performance.
Education
Postgraduate in Business Management -
Humber College
Canada01-2013
Bachelor of Technology - undefined
SRMIST
India01-2009
Skills
- Business & Data Requirements Analysis
- Financial Data Validation & Reconciliation
- SQL Analysis & Querying
- DOMO Dashboards & Reporting
- Data Quality & Issue Resolution
- Stakeholder Collaboration
- SDLC & Agile Environments
- Regulatory & Financial Reporting
- Pivot tables
- KPI tracking
- Stakeholder management
- Business planning
Accomplishments
- Led team to meet 98% of SLAs by streamlining business processes and identifying areas for improvement.
Languages
English
Full Professional
Tamil
Native or Bilingual
Certification
- CBAP - Certified Business Analysis Professional - In Progress
- Professional Scrum Master
- Professional Product Owner
- Six Sigma Green Belt
Timeline
Business Analyst
Rogers Communications
09.2020 - Current
Team Lead
24/7 Intouch
02.2016 - 02.2020
Bachelor of Technology - undefined
SRMIST
Postgraduate in Business Management -
Humber College