Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Certification
Languages
Timeline
Generic

Deepali Rajput

Toronto,ON

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Customer Service Associate – General Merchandise

Walmart Inc.
06.2022 - 08.2023
  • Interacted with customers and assisted with products and inquiries
  • Promoted products/services, assisted customers in locating merchandise, facilitated purchase decisions, and resolved customer issues; referred concerns where appropriate.
  • Maintained an organized merchandise area by restocking shelves and monitoring inventory levels.
  • Collaborated with team members, co-coordinating with the department manager to ensure a seamless shopping experience.

Relationship Manager

Axis Asset Management Company
07.2021 - 03.2022
  • Coordinated the management of mutual funds for 61 private and Axis banks, ensuring exceptional accuracy and efficiency in daily operations.
  • Successfully executed tasks with independence and drive, consistently meeting financial institutions' expectations.
  • Established and maintained strong relationships with high-net-worth individuals, showcasing excellent interpersonal skills.
  • Utilized Microsoft Excel to produce concise and comprehensive daily, weekly, and monthly reports, demonstrating proficiency in data analysis and reporting.

Acquisition Relationship Manager

ICICI Prudential Asset Management Company
09.2017 - 07.2021
  • Provided exceptional customer service while handling online and branch walk-in inquiries.
  • Successfully addressed client queries, showcasing an ability to handle diverse customer needs.
  • Guided clients on the products best suited to help them meet their financial goals.
  • Established and maintained strong business relationships with 50 High Net Worth Individuals (HNI) and 300 retail clients.
  • Acquired more than 500 customers for the branch, aiding clients in achieving their financial objectives.
  • Developed financial plans for mapped clients, achieving more than 110% of the target year over year.
  • Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting, showcasing proficiency in data analysis.
  • Worked within tight deadlines in a fast-paced environment, demonstrating adaptability and time management skills.
  • Implemented a Financial Literacy Program, showcasing a proactive approach towards educating clients and enhancing their financial knowledge.

MIS Coordinator

IndusInd Bank
09.2015 - 08.2017
  • Coordinated business and services with 19 Category F (rural) branches in Gujarat, ensuring efficient communication and collaboration.
  • Interacted with NRI HNI clients, ensuring their break-even by coordinating with branches.
  • Managed and presented MIS of allotted branches using Microsoft Excel and PowerPoint.
  • Assisted branch managers with daily issues, showcasing a hands-on approach to problem-solving.
  • Efficiently resolved issues and escalated problems, ensuring the delivery of quality services to clients.

Executive Vendor Manager

Collabera Technologies
04.2015 - 09.2015
  • Researched and secured highly skilled personnel to meet market needs.
  • Established partnerships with recruiters to fulfill client needs.
  • Utilized Microsoft Excel to process vendor bills and finances.
  • Evaluated vendor performance and provided constructive feedback.
  • Liaised between departments for purchase orders, invoices, and payments.
  • Introduced partners to 'The Collabera VM tool' to streamline daily transactions.
  • Provided exceptional support to the organization, demonstrating dedication and efficiency.

Academic Manager

Zee Learn Pvt Ltd.
04.2014 - 12.2014
  • Responsible for maintaining a comprehensive, illume-based curriculum for over 60 Zee Learn (Kidzee) centers in the Gujarat Zone.
  • Conducted training and assessment for Kidzee Teachers and Centre Heads, managing batch sizes ranging from 15 to 35.
  • Performed regular academic checks on all centers to track training implementation.
  • Maintained MIS records and tracked trained/untrained teachers/staff in each center using Microsoft Excel.
  • Facilitated special workshops for parents on pertinent topics, providing counseling if necessary, and addressing the concerns of business partners.

Assistant Executive

Tam Media Ltd.
05.2013 - 01.2014
  • Responsible for the project ASCI (Advertising Standard Council of India).
  • Tasked to send weekly reports on misleading ad campaigns published in multilingual newspapers across India.
  • Reports included finding and writing details of the ads that were misleading.
  • Proofreading, correcting grammatical and spelling errors in diverse documents, and editing the final report before submission.
  • Checked the accuracy of the information before submitting the report.

Education

PG Certificate - Digital & Content Marketing - Digital Marketing

York University
Toronto, ON
01.2024

PG Certificate - Marketing Management - Marketing

Seneca College
Toronto, ON
12.2022

Bachelor of Commerce -

Maharaja Sayajirao University of Baroda
Vadodara, Gujarat
04.2013

Skills

  • Customer Service Excellence
  • Client Relationship Building
  • Project Management
  • Data Analysis and Reporting
  • Accuracy Checks and Proofreading
  • Business Coordination
  • Proactive Program Implementation
  • Vendor Management
  • Adaptability and Time Management
  • Financial Planning

Accomplishments

  • Awarded “Top Achiever in NFO” in 2020
  • Recognized for "Maximum number of trainings conducted in a month" in 2014

Certification

  • LinkedIn Certifications, 07/2022
  • Learning Adobe Spark, 05/2022
  • Excel: Introduction to Formatting, 06/2022
  • Excel: Introduction to Charts and Graphs, 06/2022
  • Excel: Advanced Formatting Techniques (365/2019), 06/2022
  • PowerPoint Essential Training (Office 365/Microsoft 365) (2020), 07/2022
  • Learning Adobe Spark, 04/2010

Languages

English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
French
Elementary

Timeline

Customer Service Associate – General Merchandise

Walmart Inc.
06.2022 - 08.2023

Relationship Manager

Axis Asset Management Company
07.2021 - 03.2022

Acquisition Relationship Manager

ICICI Prudential Asset Management Company
09.2017 - 07.2021

MIS Coordinator

IndusInd Bank
09.2015 - 08.2017

Executive Vendor Manager

Collabera Technologies
04.2015 - 09.2015

Academic Manager

Zee Learn Pvt Ltd.
04.2014 - 12.2014

Assistant Executive

Tam Media Ltd.
05.2013 - 01.2014

PG Certificate - Digital & Content Marketing - Digital Marketing

York University

PG Certificate - Marketing Management - Marketing

Seneca College

Bachelor of Commerce -

Maharaja Sayajirao University of Baroda

Similar Profiles

CREATE PROFILE
Deepali Rajput