Deepali
7738 Butternut Blvd ,Niagara Falls,ON
Summary
A recently graduated student from Business program willing to work in an environment which encourages succeeding and growing professionally where I can utilize my skills and knowledge appropriately. Self-motivated individual with strong communication skills, the ability to cultivate positive connections with clients and coworkers, the ability to work effectively with minimum supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Supervisor
Meltwich Food Co.
08.2023 - 02.2024
- Streamlined kitchen operations for increased efficiency by optimizing staff schedules and task allocation.
- Enhanced customer satisfaction with timely and accurate food preparation, attentive service, and proactive problem resolution.
- Reduced food waste dramatically by implementing strict inventory control measures and better communication among staff members.
- Implemented quality control measures, resulting in consistently high-quality dishes and improved customer feedback ratings.
- Formulated and implemented marketing strategies to increase sales and customer loyalty.
Technical Support Representative
Concentrix, Niagara Falls
03.2023 - 08.2023
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Boosted first-call resolution rates with efficient problem-solving skills and deep product knowledge.
- Assisted in streamlining internal processes, reducing call wait times and increasing overall efficiency.
Team Leader
SVP Sports
11.2022 - 03.2023
- Boosted sales performance by implementing effective team training and coaching strategies.
- Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
- Analyzed market trends and competitor activity to identify new business opportunities for the team.
- Expanded market presence through strategic partnerships that led to increased referral business for the sales team.
Security Guard
Paragon Security
10.2022 - 12.2022
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Reduced incidences of theft by implementing effective access control measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Sales Associate
Hudson Bay's Company
07.2022 - 11.2022
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Shipper/Receiver
SCI LOGISTICS
09.2021 - 06.2022
- Streamlined warehouse operations with the implementation of effective organization systems for easy product retrieval.
- Assisted in maintaining a safe working environment by following established workplace safety guidelines.
- Increased on-time deliveries through consistent coordination with carriers and proactive issue resolution.
- Implemented an effective returns process, reducing processing time for returned items while maintaining high-quality standards.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Education
Business advanced Diploma - Commerce
CANADORE COLLEGE
Mississauga, ON12.2022
Skills
- Communication Skills
- Team work
- Customer service
- Supportive and self-motivated
- Problem-solving and attentive
- Strong Work Ethics
- Active listening
- Time management
- Technical Support
- Technical Troubleshooting
- Help Desk Support
- Sales Presentations
- Staff Supervision
- Sales Promotions
- Inventory Control
- Inventory and Stocking
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Supervisor
Meltwich Food Co.
08.2023 - 02.2024
Technical Support Representative
Concentrix, Niagara Falls
03.2023 - 08.2023
Team Leader
SVP Sports
11.2022 - 03.2023
Security Guard
Paragon Security
10.2022 - 12.2022
Sales Associate
Hudson Bay's Company
07.2022 - 11.2022
Shipper/Receiver
SCI LOGISTICS
09.2021 - 06.2022
Business advanced Diploma - Commerce
CANADORE COLLEGE
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