Deepal Dipshika
Hayward
Summary
Accomplished Director of Quality at Thermionics Metal Processing, Inc., adept in strategic planning and quality systems development. Spearheaded ISO 9001:2015 certification efforts, enhancing compliance and operational efficiency. Proven track record in client relationship management and conflict resolution, driving significant improvements in quality and profitability.
Overview
12
12
years of professional experience
Work History
Director of Quality/ Process Engineering
Thermionics Metal Processing (TMPI)
Hayward
01.2018 - Current
- Development of Standard Operating Procedures and Work Instructions utilized by each operational department- departments include; Chemical Testing Laboratory, Cleanroom 100, Cleanroom 1000, Shipping and Receiving, Process Engineering, Purchasing, Human Resources, Management, Sales and Environmental Health & Safety
- Responsibilities include managing high level quality concerns in maintaining the ISO 9001:2015 certification.
- ISO 9001:2015 Internal and External Customer Audits
- Problem solving and high level escalation analysis.
- Overseeing, evaluating and managing the performance output of subordinates.
- Collaborating with top level management in business profitability and expansion with the focus of quality.
- Lead the implementation of KLA Corporation, Lam Research and AMAT line of precision cleaning, quality, reliability, usability, compliance, and customer requirement for all end user semiconductor units.
Principal Quality Systems Administrator
Westpak, Inc.
San Jose
01.2015 - 01.2018
- The development, maintenance, and implementation of Quality Systems Database specific to the departmental needs.
- Training and implementation of the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC) 9001:2015 and 17025:2005
- The delivery and breakdown of the Management Review Meeting (MRM) with the necessary proposals for future preventative proactive measures to meeting/exceeding set goals.
- Guided a team to achieve requirements, budgeting, scheduling, and implementation of milestones, risk management, KPIs and defect management.
Quality Control Lead
Ultra Clean Technology; Marchi Thermal Systems
Hayward
01.2014 - 01.2017
- Document Verification; Verification of Engineering Records for accuracy and authenticity.
- Managing Systems; Visual Enterprise Resource Planning, MasterControl, Agile Project Management, XenApp
- Conducting Training, Train various departments including but not limited to; Engineering, Quality, Manufacturing, Planning/Buying in accordance to best records management practice.
- Internal/External Audits; Check compliance in relevance to Federal and State Laws. Detection of legal violations and initiation of compliance adjustments as a corrective action.
- Engineering Change Request; Changes made subject to, but not limited to; components, assemblies, or internal/external documents such as process and work instructions.
- Engineering Change Order; Generation of documentation packet outlined with proposed change inclusive of backtrack in data analysis.
- Incoming/Final Inspections; Mechanical, electronic and visual inspection of components and final assemblies, ability to read/revise engineering drawings and assembly prints.
Education
MBA - Management
University of Phoenix
Phoenix, AZ04.2022
BS - IO Psychology
University of Phoenix
Phoenix, AZ11.2015
Skills
- Strategic planning
- Client needs assessment
- Profit and loss management
- Client relationship management
- Object management systems
- Engineering support
- Quality systems development
- Regulatory compliance
- Conflict resolution
- Eight disciplines problem solving
- Conceptual thinking
- Key performance indicators
- Copy exact parts
- Supplier problem resolution
- Core competencies
- Requirements analysis
- Standard operating procedures
- Return material authorization
- Supplier corrective actions
- Product development
- Research and development (R&D)
- Defect management
- Management review processes
- Quality management systems audit
References
References made available upon request.
Timeline
Director of Quality/ Process Engineering
Thermionics Metal Processing (TMPI)
01.2018 - Current
Principal Quality Systems Administrator
Westpak, Inc.
01.2015 - 01.2018
Quality Control Lead
Ultra Clean Technology; Marchi Thermal Systems
01.2014 - 01.2017
MBA - Management
University of Phoenix
BS - IO Psychology
University of Phoenix