Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Deepak Kumar Bhalke

Deepak Kumar Bhalke

Toronto,ON

Summary

Experienced and professional IT Manager with a decade of valuable experience implementing, managing, and supporting business solutions across domains and verticals for external clients. Worked across 11 different business domains like FMCG, Oil & Gass, Metal and Costume Jewelry, Book publishers, Consumer package
Goods, Food, restaurant business, E-commerce, and Automotive Parts to date with different roles.

Worked mainly on Retail (Physical Store and e-commerce) and Supply Chain
Management operations as Solution implementation Leader and Architect. Familiar and adept in working with Key business owners, Change management, and business transformation systems. Accustomed to handling IT support, managing IT projects, and supporting various departments of client stakeholders with IT tools and applications.
We are bringing forth a motivated attitude and the ability to establish strong and productive relationships with my team and client members. We have a structured Lead Consultant with excellent troubleshooting, issue resolution and skills. Dependable and driven with a record of seeing complex projects through to completion. Multi-tasking Lead Consultant skilled in [Type of Skill] and well-learned in [Type of Technology]—a diverse professional pursuing an exciting position where honesty, agility and resourcefulness will be highly valued.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Consultant

Wipro
04.2022 - Current
  • Implemented the Omni-channel fashion business thorough
  • Business Study & Business Process Consulting in D365 Retail and Commerce
  • Involve in supporting day-to-day issues and working on enhancement and new process mapping in D365 using tools
  • DevOps and Jira
  • Implemented the third-party E-commerce online store using standard e-commerce APIs with customized invoice process and omnichannel distribution
  • Integration and process flow were designed and implemented for third-party tools like CUB devices for stock counting, SVS for
  • Gift Cards and Priscilla for a loyalty program and Adobe for customer master in D365 and POS.
  • Developed custom solutions based upon clients' strict requirements
  • Prioritized projects and project tasks depending upon key milestones and deadline dates
  • Developed program schedules and monitored milestones, managing production flow to guide production orders to correct and timely completion
  • Assisted clients in fully integrating company solutions into current business environments, providing input on best practices and recommendations for maximizing utility of company solutions
  • Completed required financial paperwork and contributed to financial reporting on daily sales, close-outs and bank deposits
  • Determined areas for improvement and implemented processes to alleviate problems
  • Oversaw digital imaging, scheduling and running production on full-service orders
  • Supported investment management via funding requests, baseline change requests and regular project reporting
  • Configured systems to meet theunique business requirements of individual clients
  • Analyzed problematic areas to provide recommendations and solutions
  • Organized and analyzed primary and secondary research to understand industry, market and company trends
  • Collaborated with teams to define, strategize, and implement marketing and web strategies
  • Created monthly forecast templates and resource management allocations for approved projects
  • Supported clients with business analysis, documentation, and data modelling

Manager

Tata Consumer Products
11.2019 - 04.2022
  • Implemented the Food & Beverages business model in Retail
  • D365 Retail & Commerce and Supply Chain
  • Necessary Project Status Reporting and supporting and resolving day-to-day issues and new enhancements
  • Mapping of Company Structure & Business Processes in Microsoft
  • Dynamics D365 for Retail and provide the best solution on MS Dynamics functionality & Design
  • Involve in major custom processes of Discounts, loyalty, and multiple prices on multiple barcodes of the same article etc
  • Preparation of Technical Documents and closely work with them to attain the desired result.
  • Managed and motivated employees to be productive and engaged in work
  • Accomplished multiple tasks within established timeframes
  • Maintained professional, organized, and safe environment for employees and patrons
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
  • Established team priorities, maintained schedules and monitored performance
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills
  • Controlled resources and assets for department activities to comply with industry standards and government regulations
  • Leveraged data and analytics to make informed decisions and drive business improvements
  • Streamlined and monitored quality programs to alleviate overdue compliance activities

Senior Consultant

Tata Consultancy Services
10.2018 - 11.2019
  • Mapping of Company Structure & Business Processes in
  • Microsoft Dynamics AX for Retail & POS Installation
  • Preparing the Functional design document FRD, FDD, and Fit gap analysis
  • Coordinating with the technical consultants to get the customizations done
  • Active Interactions with the Technical team for development &
  • Testing of the solution as per the user`s requirements
  • Enhancements to cater to specific client requirements, which are not there is a standard system in D365 as hospitality and
  • Jewelry business modals like table management, KOT management, bill splitting, gold rates, Repair orders process
  • Customer New Design process and so on
  • Installation and configurations of AX 2012 and its Retail components Prepared several Business requirements and Report design documents for cross-functional needs
  • I have worked with both clients of offshore and onshore

Functional Consultant

Dynamic Netsoft Technologies Private Limited
03.2014 - 10.2018
  • Understand, analyze, and define the business process requirements of an organization
  • Study of As Is & To Be Business process
  • Preparing the Minutes of meetings, FRDs, Fit-Gap, Master data templates, and related documents
  • Preparing the Functional design document fit and FDD gap based on the requirement
  • Installation and configuration of AX and Retail components
  • Work with the project team and our clients to ensure successful delivery
  • Involved and configured 100+ Stores rollouts including
  • Installation
  • Customized the process to restrict the sale of articles without inventory.

Education

B.TECH - Computer & Science

Skills

  • Skills Subject Matter Expert in E-Commerce and retail operations improvement Technics Equipped With Consulting experience & Certified in Microsoft Dynamics Retail D365/AX Experienced IT &Business Digital Transformation Advisor offering 95 years' Experience with Successful records With top-notch Implementation and Project management abilities Experienced with leading teams Driving business applications and infrastructure projects Customers' Purchasing Behaviours In- Store & On-Line till the probability of losing the Customer to other Competitors
  • ERP Implementation
  • IT Project Management
  • Information Technology Training
  • Analytical Thinking Skills
  • Microsoft Dynamics 365 F&O

Certification

MB-300: Microsoft Dynamics 365 core finance
MB-340: Microsoft Dynamics 365 for Retail
MB6-897: MS Dynamics 365 For Retail

MB-700: Microsoft Dynamics 365: Finance and Operations Apps Solution Architect

MB-320: Microsoft Dynamics 365 Supply Chain Management, Manufacturing

Timeline

Lead Consultant

Wipro
04.2022 - Current

Manager

Tata Consumer Products
11.2019 - 04.2022

Senior Consultant

Tata Consultancy Services
10.2018 - 11.2019

Functional Consultant

Dynamic Netsoft Technologies Private Limited
03.2014 - 10.2018

B.TECH - Computer & Science

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Deepak Kumar Bhalke