Madhavi Navik
4319 Cambridge St, Burnaby,BC
Summary
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
Overview
2
2
years of professional experience
1
1
Certification
3
3
Languages
Work History
Prep Cook
The Keg Steakhouse & Bar
03.2023 - 04.2024
- Proactively sought opportunities for professional development, attending workshops and seminars to expand culinary knowledge and skills.
- Managed kitchen budget for supplies and labor hours, consistently meeting targets.
- Trained and assisted new kitchen staff members.
- Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
- Identified inefficiencies leading to improved productivity.
- Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Maintained food safety and sanitation standards.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Associate
IDFC Bank
02.2022 - 10.2022
- Acquisition of current and savings account in the identified segment and reference generation from the specified catchment area
- Ensuring high quality of customer acquisition in terms of constitution, product and segment mix
- On-boarding and activating customers on digital platforms
- Assist Senior Sales Manager in catchment mapping and branch scoping exercises
- Report to Senior Sales Manager and Branch Manager on customer requirements and potential opportunities regarding sales
- Ensuring adherence to sales compliance and SOPs defined by the organization
- Quality sourcing and ensuring strict compliance on internal and external guidelines and regulations
- Regularly conducting activities in the catchment to acquire good quality, HNI customers and build a strong visibility for IDFC First Bank
- Working on key central Initiatives and seeking regular referrals from existing customers
- Collaborating with other team members and support functions to provide products and service offerings to customers.
Education
Master of Science -
Rajiv Gandhi University of Health Sciences
Bengaluru, India12.2021
Bachelor of Science - Science
Dr Vasantrao Pawar Medical College
Nashik, India05.2019
Skills
Customer Focus
Cash handling and management
Customer Complaint Resolution
Credits and Refunds
Strategic financial planning
Certification
Canadian Investment Funds Course
Timeline
Canadian Investment Funds Course
04-2024
Prep Cook
The Keg Steakhouse & Bar
03.2023 - 04.2024
Associate
IDFC Bank
02.2022 - 10.2022
Master of Science -
Rajiv Gandhi University of Health Sciences
Bachelor of Science - Science
Dr Vasantrao Pawar Medical College