Deepak Kumar

• Promoted to lead the overnight team, overseeing inventory stocking, merchandising compliance, and store readiness for daily operations.
• Coordinated overnight stocking activities based on priorities set by management, ensuring timely shelf restocking and replenishment.
• Supervised and trained Overnight Associates, fostering a productive team environment and achieving stocking targets efficiently.
• Monitored store safety and security during overnight hours, managing incidents and conducting safety checks in absence of Overnight Assistant Manager.
• Reviewed and corrected merchandise presentation issues by initiating display resets and ensuring visual standards were met.
• Ensured proper handling and movement of defective merchandise to the claims area according to company guidelines.

• Stocked shelves efficiently, ensuring product availability and organization.
• Assisted in inventory management, monitoring stock levels and reporting discrepancies.
• Operated pallet jacks and forklifts for safe transportation of merchandise.
• Collaborated with team members to optimize restocking processes and workflows.

• Planned and executed marketing campaigns to increase brand awareness and drive customer engagement.
• Organized and managed events such as themed nights, promotional offers, and private bookings, leading to increased foot traffic and customer retention.
• Created engaging social media content, managed posts, and interacted with customers across various platforms.

• Established key performance indicators for sales activities and tracked progress against objectives; refined sales processes and methodologies, achieving a 40% increase in conversion rates and enhancing overall team efficiency, resulting in time savings.
• Managed client accounts, addressed customer complaints, provided continuous support to guarantee customer satisfaction, and implemented and maintained strong customer relationships.
• Analyzed sales data to identify trends and patterns, anticipated sales performance, and adjusted sales plans as needed to assess success and identify areas for improvement.

• Managed a team of B2B sales representatives by providing guidance and training and ensuring accurate monthly, quarterly, and yearly revenue forecasts.
• Tracked and evaluated crucial data from the assigned region, such as sales numbers and client work progress.
• Provided frequent sales reports to the sales manager, highlighting accomplishments and promptly resolving escalated client queries or complaints.

• Monitored and understood the requirements of hiring partners and institutions while pitching services.
• Maintained detailed records of all sales activity, including customer interactions and proposals, while creating tailored presentations that effectively highlighted product features and benefits to meet client demand.
• Recommended products to customers based on needs and interests, resulting in a significant increase in sales revenue.