Retail and sales specialist with goal- oriented mentality, MBA, and six-plus years business development, e-marketing, and high-performing lead experience and recently promoted to Overnight Lead at WalMart Canada, exemplifying best practice in operations management, merchandising expertise, and teamwork collaboration.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Skills
Sales Planning
Data Driven
Google Analytics
CRM System
Team Leading
Prospecting
Sales Strategy
Digital Marketing
B2B Sales
Social Media
Customer Success
New Account Handling
Work History
Overnight Lead Manager
Walmart Canada
07.2025 - Current
Promoted to lead the overnight team, overseeing inventory stocking, merchandising compliance, and store readiness for daily operations.
Coordinated overnight stocking activities based on priorities set by management, ensuring timely shelf restocking and replenishment.
Supervised and trained Overnight Associates, fostering a productive team environment and achieving stocking targets efficiently.
Monitored store safety and security during overnight hours, managing incidents and conducting safety checks in absence of Overnight Assistant Manager.
Reviewed and corrected merchandise presentation issues by initiating display resets and ensuring visual standards were met.
Ensured proper handling and movement of defective merchandise to the claims area according to company guidelines.
Overnight Merchandising Associate
Walmart Canada
01.2024 - 06.2025
• Stocked shelves efficiently, ensuring product availability and organization.
• Assisted in inventory management, monitoring stock levels and reporting discrepancies.
• Operated pallet jacks and forklifts for safe transportation of merchandise.
• Collaborated with team members to optimize restocking processes and workflows.
Marketing and Event Coordinator
Saffron (COOP)
01.2025 - 04.2025
Planned and executed marketing campaigns to increase brand awareness and drive customer engagement.
Organized and managed events such as themed nights, promotional offers, and private bookings, leading to increased foot traffic and customer retention.
Created engaging social media content, managed posts, and interacted with customers across various platforms.
Deputy Manager Sales
Inspirisys Solutions Limited
11.2022 - 05.2023
Established key performance indicators for sales activities and tracked progress against objectives; refined sales processes and methodologies, achieving a 40% increase in conversion rates and enhancing overall team efficiency, resulting in time savings.
Managed client accounts, addressed customer complaints, provided continuous support to guarantee customer satisfaction, and implemented and maintained strong customer relationships.
Analyzed sales data to identify trends and patterns, anticipated sales performance, and adjusted sales plans as needed to assess success and identify areas for improvement.
Assistant Sales Manager
IndiaMART InterMESH Limited
09.2019 - 07.2022
Managed a team of B2B sales representatives by providing guidance and training and ensuring accurate monthly, quarterly, and yearly revenue forecasts.
Tracked and evaluated crucial data from the assigned region, such as sales numbers and client work progress.
Provided frequent sales reports to the sales manager, highlighting accomplishments and promptly resolving escalated client queries or complaints.
Sales Account Manager
Radiate E Services Pvt. Ltd.
06.2018 - 02.2019
Monitored and understood the requirements of hiring partners and institutions while pitching services.
Maintained detailed records of all sales activity, including customer interactions and proposals, while creating tailored presentations that effectively highlighted product features and benefits to meet client demand.
Recommended products to customers based on needs and interests, resulting in a significant increase in sales revenue.
Education
Bachelor of Science - Computer Science
Meerut College
07.2011 - 06.2014
MBA - Marketing & IT
IIMT Management College
07.2014 - 06.2016
PG Diploma in Marketing Management - Digital Media - Digital Marketing
Lambton College
09.2023 - 04.2025
Corporate Achievements
Implemented key performance indicators to track sales activity, improve goal tracking, and optimize strategies, leading to a 40% improvement in conversion rates and team productivity.
Developed and implemented client retention strategies, optimizing per-client revenue and renewing contracts to meet and exceed monthly, quarterly, and annual sales targets.
Designed and handled multiple sales partner strategies to collaborate with job consulting firms and other organizations to finalize seminars and client acquisition.
Timeline
Overnight Lead Manager
Walmart Canada
07.2025 - Current
Marketing and Event Coordinator
Saffron (COOP)
01.2025 - 04.2025
Overnight Merchandising Associate
Walmart Canada
01.2024 - 06.2025
PG Diploma in Marketing Management - Digital Media - Digital Marketing