Deepak Kumar
Etobicoke,Canada
Summary
Seasoned Operations Supervisor with a proven track record at METRO LOGISTICS, enhancing operational efficiency and team performance. Expert in Lean management and fostering teamwork, I have successfully implemented continuous improvement initiatives, significantly boosting productivity. Skilled in SAP and adept at leading large teams to exceed KPIs, my approach ensures operational excellence and safety.
Overview
6
6
years of professional experience
Work History
Operational Supervisor
METRO LOGISTICS
03.2022 - Current
- Planned shifts and coordinated with 50 associates to meet daily budget and KPI targets.
- Led and mentored newly hired employees to enhance their understanding of various company programs.
- Oversaw the shipping load for client's retail store and e-commerce operations.
- Tracked shipments and promptly addressed delivery discrepancies, ensuring smooth operations for 20,000 SKUs.
- Implemented 5S program and improve operations effectiveness, Health and safety and achieve zero-lost time.
- Implemented continuous improvement idea to reduce replenishment errors and improved picking productivity per hour.
- Developed and implemented training programs for team members, including team leads and OPS, and created comprehensive certification and documentation.
Operations Supervisor
TJX
09.2021 - 03.2022
- Supervised a unionized workforce of 40+ associates, developing and implementing plans to meet daily, weekly, and monthly targets.
- Reassigned associates to different departments based on business needs.
- Directed team members by providing advice and guidance on key activities, ensuring best business practices.
- Supervised operations across multiple departments including ticketing, packing, and receiving.
Operations Supervisor
Jonluca Enterprises
03.2019 - 08.2021
- Enhance operational performance and reduced labor expenses by developing and optimizing standard practices.
- Process inbound and outbound shipments with high accuracy directing associate teams and managing inventory processes.
- Developed and implemented SOPs for various tasks, ensuring adherence to GMP standards.
- Issued coaching and reminder policies to ensure quality work for clients.
Education
Post Graduation Diploma - Quality Engineering Management
Lambton College
Toronto, ONBachelor of Science - Mechanical Engineering Technology
Lovely Professional University
Phagwara, PBSkills
- Six sigma
- Lean principles
- Facilities maintenance
- Warehouse operations
- Standard operating procedures
- Manhattan SCALE
- Teamwork
- KRONOS
- Train employees
- Staff scheduling
- SAP
- AS400
LANGUAGE
English Proficient (C2)
Hindi Proficient (C2)
Punjabi Proficient (C2)
Timeline
Operational Supervisor
METRO LOGISTICS
03.2022 - Current
Operations Supervisor
TJX
09.2021 - 03.2022
Operations Supervisor
Jonluca Enterprises
03.2019 - 08.2021
Bachelor of Science - Mechanical Engineering Technology
Lovely Professional University
Post Graduation Diploma - Quality Engineering Management
Lambton College
Similar Profiles
John MorganJohn Morgan
Enterprise Sales Manager at Metro LogisticsEnterprise Sales Manager at Metro Logistics
Hailey BishopHailey Bishop
Customer Service Team Member at Metro LogisticsCustomer Service Team Member at Metro Logistics
Amandeep SinghAmandeep Singh
Forklift Operator at METRO LOGISTICSForklift Operator at METRO LOGISTICS