Deepak Gaba

• Assisted in supervising daily operations within a high-volume retail pharmacy environment.
• Managed inventory ordering, receiving, replenishment, and stock control to ensure product availability.
• Conducted regular expiry audits and maintained inventory accuracy.
• Utilized MMS software to process orders and manage inventory efficiently.
• Trained and mentored 5+ students and new employees on customer service standards, inventory procedures, and daily operations.
• Coordinated staff workflow and assisted with shift management.
• Handled cash transactions and POS operations with accuracy and accountability.
• Assisted with store opening and closing procedures.
• Resolved customer concerns and complaints professionally while maintaining a high level of customer satisfaction.
• Supported merchandising initiatives and ensured products were properly displayed and stocked.
• Worked in a 24-hour retail environment, gaining experience with continuous operations and shift transitions.

Assisted customers with prescription and retail-related inquiries.
• Processed inventory orders and maintained stock availability.
• Supported inventory counts, stock replenishment, and product organization.
• Delivered excellent customer service in a fast-paced retail environment.
• Assisted with cash handling and POS transactions.

• Monitored premises to prevent theft, vandalism, and unauthorized access.
• Conducted regular patrols to ensure safety and security compliance.
• Assisted in emergency response procedures during incidents or crises.
• Documented daily activities and incidents in detailed reports for management review.

Maintained merchandising standards and product presentation throughout the store.
• Replenished inventory and ensured shelves remained fully stocked.
• Assisted with inventory counts and stock organization.
• Supported store operations and customer satisfaction initiatives.