DEEPAK DEEPAK
Calgary
Summary
Highly motivated and detail-oriented professional with diverse experience in store management and customer service. Proven ability to manage administrative tasks, process transactions, and maintain accurate records. Skilled in coordinating with teams, handling sensitive information, and delivering excellent customer service in fast-paced environments and seeking to contribute strong organizational and multitasking abilities to a dynamic team while continuing to provide outstanding service and support.
Overview
2
2
years of professional experience
Work History
Customer Service Representative / Sales Associate
Circle K
03.2023 - Current
- Handled daily cash reconciliation, prepared deposit reports, and balanced sales records accurately.
- Completed shift paperwork, including inventory counts, cash logs, and incident reports.
- Managed store email communication for stock orders, delivery confirmations, and internal updates.
- Maintained organized filing systems for invoices, vendor receipts, and compliance documents.
- Supported scheduling by reporting staffing needs and assisting managers with shift coverage updates.
- Operated POS systems and updated product pricing and promotions in the system.
- Ensured health and safety logs were up to date, including temperature checks and cleaning records.
- Assisted in stock audits and prepared reports for inventory shrinkage and replenishment needs.
- Trained new staff on administrative procedures like till balancing and paperwork completion.
Unit Clerk
Peter Lougheed Centre
09.2024 - 03.2025
- Coordinate patient admissions, discharges, and transfers, ensuring accurate records and smooth communication with clinical staff.
- Process physicians' orders and update electronic health records (Connect Care, SCM) according to AHS standards.
- Answer multi-line phones, manage appointment bookings, and direct inquiries efficiently.
- Maintain confidentiality and support daily operations by assisting nurses, doctors, and allied health teams.
- Order and stock supplies, ensuring the unit remains organized and ready for patient care.
Warehouse Associate
The Brick Warehouse
12.2022 - 08.2024
- Handled merchandise returns, transfers, and customer pick-up orders with a focus on accuracy and customer satisfaction.
- Operated forklifts, pallet jacks, and lift trucks while following all company and provincial safety standards.
- Assisted in warehouse inventory counts and cycle counts to ensure proper stock levels.
- Maintained a clean, organized, and safe work environment according to The Brick's policies.
- Supported store and delivery operations to ensure on-time fulfillment and high customer service ratings.
Education
Unit Clerk -
Bow Valley College
Calgary, Alberta01.2024
Associate of Arts - Foundation in Entertainment Arts
Bow Valley College
Calgary, None12-2023
Skills
- Data entry
- Maintaining organized records
- Customer satisfaction measurement
- Managing stock levels
- Organizing inventory
- Product sales
- Order fulfillment
- Store maintenance
- Service upselling
- Balancing cash registers
- Office equipment proficiency
- Financial record accuracy
- Adherence to health and safety standards
- Microsoft Office
- POS systems
- Meeting deadlines
- Training new employees
- Customer service
Timeline
Unit Clerk
Peter Lougheed Centre
09.2024 - 03.2025
Customer Service Representative / Sales Associate
Circle K
03.2023 - Current
Warehouse Associate
The Brick Warehouse
12.2022 - 08.2024
Unit Clerk -
Bow Valley College
Associate of Arts - Foundation in Entertainment Arts
Bow Valley College
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