DEEPA SANNAPPA
Calgary,Canada
Summary
Results-driven QA Analyst with extensive experience at Fishtank Consulting, excelling in test management and defect tracking. Proven expertise in functional and regression testing across diverse domains. Strong collaborator, adept at creating comprehensive documentation and ensuring data integrity during migrations. Skilled in automation and mobile testing, delivering high-quality outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
QA Analyst
Fishtank Consulting
Calgary, Canada
06.2021 - 01.2026
- Contributed to multi-domain client projects across Oil & Gas, Insurance, Utilities, Education, Finance, and Travel.
- Performed functional, regression, UAT, API, cross-browser, and mobile testing.
- Led Sitecore and Sitecore XM Cloud migration testing ensuring data integrity and UX validation.
- Engaged with stakeholders to clarify requirements and develop test strategies.
- Executed testing, reported results, and ensured traceability through Azure DevOps and Jira.
- Clients included Enmax, SaskPower, Cenovus, CPA Canada, YVR, BLG, and others.
QA Co-ordinator
Connect First Credit Union
Calgary, Canada
09.2019 - 05.2021
- Executed data migration testing for Celero DNA core banking and eBankit integration to validate data integrity and system functionality.
- Performed end-to-end testing of transactions, transfers, bill payments, and mobile banking features.
- Tested LOS onboarding workflows and configurations to ensure seamless integration and user experience.
- Validated financial products including accounts, mortgages, RRSP, HELOC, and business loans.
- Created comprehensive test documentation, including test plans and RTM, to facilitate clear communication and tracking of testing processes.
Education
IT Bridging Program - Computer Science
SAIT Polytechnic
Calgary01.2019
Bachelor of Engineering - Computer Science
VTU
India01.2010
Skills
- Test Management
- Agile & Defect Tracking
- Automation & Mobile Testing
- Performance Testing
- Databases
- Documentation
- Desktop & Security Tools
- Domain Tools
Certification
- ISTQB Foundation Level
- Microsoft Certified: Azure AI Fundamentals
- Designed Database Solutions for Microsoft SQL Server – SAIT
- Developed Microsoft Azure and Web Services – SAIT
Accomplishments
- Reduced production defects by 30% through early regression and automation.
- Improved release efficiency by 20% via CI/CD QA integration.
- Automated 40% of regression suites, saving 2+ days per sprint.
- Delivered 10+ Sitecore SaaS/cloud projects with zero critical post-release defects.
- Ensured zero data loss during banking migrations with 200+ scenarios validated.
- Trained 50+ end users through UAT sessions, manuals, and training videos.
Timeline
QA Analyst
Fishtank Consulting
06.2021 - 01.2026
QA Co-ordinator
Connect First Credit Union
09.2019 - 05.2021
IT Bridging Program - Computer Science
SAIT Polytechnic
Bachelor of Engineering - Computer Science
VTU