DEEPA SANNAPPA
Calgary
Summary
QA Analyst with 8+ years of diverse experience across banking, finance, oil & gas, insurance, utilities, and consulting domains. Skilled in manual and automation testing with expertise in functional, regression, UAT, performance, and mobile testing. Proven ability in test management, defect tracking, and Agile/Scrum collaboration. Adept at ensuring high-quality software delivery through structured processes, automation frameworks, and end-to-end testing strategies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
QA Analyst
Fishtank Consulting
Calgary
06.2021 - Current
- Worked on multiple client projects across industries (Oil & Gas, Insurance, Utilities, Education, Finance, Travel, Nuclear, etc.) involving Sitecore, Azure DevOps, SAP, and Sitecore XM Cloud migrations.
- Performed functional, regression, UAT, and API testing for enterprise-scale applications.
- Supported migrations from legacy systems to Sitecore XM Cloud, ensuring end-to-end validation of data and user experience.
- Conducted cross-browser, cross-device, and mobile app testing using Browserstack and Appium.
- Collaborated with clients to define business requirements and design test strategies tailored to project needs.
- Executed test planning and reporting via Azure DevOps and Jira, ensuring transparency and traceability.
- Clients: Cable One, Enmax, Milliman, NuScale, Legrand, SaskPower, Cenovus, CPA Canada, YVR, American Dental Association, Tourism Saskatchewan, Bow Valley College, Borden Ladner Gervais LLP (BLG)
- Key Achievements:
- Improved test efficiency by introducing structured regression test suites across projects.
- Supported cloud modernization initiatives, enhancing scalability and performance validation.
QA Analyst
Connect First Credit Union
Calgary
09.2019 - 05.2021
- End-to-end testing of financial products: accounts, mortgages, RRSP, business, agriculture, US, HELOC, and registered plans.
- Validated transactions: fund transfers, e-transfers, CRA/bill payments, standing orders, recurring deposits.
- Conducted data migration testing for Celero DNA core banking integration with eBankit.
- Mobile app testing on iOS/Android for deposits, transfers, and payments.
- Created test documentation (test plans, RTM, test cases, scenarios, and results).
- Key Achievements:
- Reduced migration defects by 25% with robust data validation strategies.
- Ensured smooth onboarding of customers to new digital banking platforms.
QA Analyst (Intern)
SLP Systems
Calgary
01.2019 - 08.2019
- Tested master data, transaction data, and conditional data (pricing, tax, discounts).
- Conducted end-to-end validation of SAP CRM structures and order management.
- Collaborated with business stakeholders to refine requirements.
- Project: SAP CRM WebUI & Fiori Testing
Education
Bachelor of Engineering - Computer Science
VTU
01.2010
Diploma - Computer Science
JSS Polytechnic
01.2006
Skills
- Test Management Tools: TestRail, Azure DevOps/TFS, Jira, Confluence, VSTS, Bugzilla, HP QC, QTP
- Agile Tools: JIRA, Azure DevOps
- Defect Tracking: JIRA, DevOps, HP ALM, Bugzilla
- Mobile Testing: Appium, Testdroid, Browserstack
- Desktop Virtualization: Citrix, RDI, Zscaler, Zero Networks
- Performance Testing: LoadRunner, LoadView, JMeter
- Databases: SQL Management Studio, Oracle, MS Access
- Automation Tools: Katalon, Selenium, Appium, Eclipse, JavaScript
- Utilities: MS Office, Slack, Teams, Excel, SharePoint
- Domain Tools: Sitecore XM Cloud, Zscaler, Celero DNA, eBankit App, Celero DNA Voice
Certification
- ISTQB Certified Software Tester
- Designed Database Solutions for Microsoft SQL Server – SAIT
- Developed Microsoft Azure and Web Services – SAIT
Timeline
QA Analyst
Fishtank Consulting
06.2021 - Current
QA Analyst
Connect First Credit Union
09.2019 - 05.2021
QA Analyst (Intern)
SLP Systems
01.2019 - 08.2019
Diploma - Computer Science
JSS Polytechnic
Bachelor of Engineering - Computer Science
VTU
Courses & Tools Exposure
Hands-on with: Sitecore XM Cloud, ZScaler, DevOps pipelines, Vercel apps