Deepa Banjadey
Regina,Sk
Summary
Intended to work with leading company and to use my analytical thinking, working experience to the best of my ability ,so as to contribute to organizations growth ang goal, as well as to obtain my professional goal
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Assistant
Mahalaxmi Development Bank Ltd
03.2022 - 05.2023
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Acquired product and service knowledge to provide solutions to customers.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
Junior Assistant
Bank Of Kathmandu Ltd
12.2019 - 03.2022
- Maintained physical filing system and retrieved documents on request.
- Took calls to set appointments, answer questions and resolve concerns.
- Entered data into system and checked for errors.
- Prepared and proofread professional business correspondence and memos.
Education
Graduate Certificate - Accounting And Finance
Butwal Model College
Legal, AB12.2019
High School - Accounting And Finance
Rammani Multiple Campus
Nepal2014
Slc - Accounting
Pearl International Secondary School
Nepal04.2012
Skills
- Assisting with Deployments
- Team Goals
- Preparing Memos
- Bookkeeping Operations
- File and Record Maintenance
- Inventory Tracking
- Customer Proposals
- Proper Staffing
- Customer Experience
- Bank Deposits
- Customer Loyalty
- Operational Efficiency
- Departmental Support
- Office Support
- Office Operations
- Service Quality
- Verifying Inventory
Certification
Certificate of participation on trainning on Aml/CFT ,transaction banking and cyber security awareness .
Certification of completion on sales and customer service excellence .
Participate in major project of food festivals .
Languages
English
Elementary
Hindi
Elementary
Timeline
Senior Assistant
Mahalaxmi Development Bank Ltd
03.2022 - 05.2023
Junior Assistant
Bank Of Kathmandu Ltd
12.2019 - 03.2022
Graduate Certificate - Accounting And Finance
Butwal Model College
High School - Accounting And Finance
Rammani Multiple Campus
Slc - Accounting
Pearl International Secondary School
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