Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

DEEOWN DOMINIC SHAVERDIAN

Glendale,CA

Summary

Professional with strong background in project management, administrative skills, organizational coordination, and analyzation. Ready to drive success in high-stakes environments. Skilled in coordinating cross-functional teams, ensuring timely project delivery, and adapting to evolving requirements. Known for strong focus on collaboration, problem-solving, analysis, and maintaining high standards. Proficient in project planning, risk management, and process improvement, bringing results-driven approach to every task.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Eligibility Worker II

Los Angeles County
07.2024 - Current
  • Interview applicants and recipients for public assistance programs, including CalFresh (food stamps), General Relief, and Medi-Cal, ensuring eligibility compliance and benefit distribution.
  • Explain provisions, rights, and responsibilities under federal, state, and county public assistance programs.
  • Review and process Medi-Cal applications, verifying income, residency, and household composition to determine eligibility.
  • Conduct detailed eligibility assessments, ensuring applicants meet federal and state Medi-Cal criteria, including Modified Adjusted Gross Income (MAGI) and Non-MAGI programs.
  • Process annual renewals and changes in circumstances, ensuring continued eligibility for Medi-Cal recipients.
  • Verify financial and eligibility data by contacting agencies, employers, and relevant institutions to resolve discrepancies.
  • Identify potential overpayments, generate reports, and refer cases to fraud prevention units when necessary.
  • Provide referrals for social services, employment programs, and housing assistance to support overall well-being of participants.

Graduate Program Strategic Consultant/Project Management, Private School Village

University of Southern California (USC)
01.2024 - 05.2024
  • Directed a comprehensive research project with 3 partners to assess the viability of introducing a paid membership model for Private School Village (PSV), combining quantitative and qualitative research methods for a holistic understanding of the initiative's potential impact
  • Led the creation and execution of a detailed survey distributed to PSV families, gathering crucial data on community demographics, participation levels, and the willingness to support a paid membership system, utilizing Google Forms to maximize participation and ensure confidentiality
  • Coordinated and executed a strategic town hall meeting targeted at PSV board members to facilitate targeted discussion on the collected data and community feedback, promoting collaborative strategic planning and board engagement in PSV's future direction
  • Engineered a multi-faceted analytical approach including SWOT analysis to identify PSV's strengths, weaknesses, opportunities, and threats, and employed the Criterion-Alternative Matrix (CAM) for evaluating different membership models against strategic objectives
  • Conducted an in-depth examination of various membership models, comparing them through rigorous analysis to identify the most viable options for PSV, and explored multiple pricing strategies to ensure financial accessibility and sustainability
  • Developed comprehensive financial projections and metrics to analyze the long-term financial implications of proposed membership models, ensuring recommendations supported PSV's economic resilience and strategic growth goals
  • Synthesized findings into actionable insights and strategic recommendations, providing PSV with a clear roadmap towards implementing a financially sustainable membership model that aligns with community needs and organizational capabilities.

Public Relations Coordinator, Administration

Chamlian Armenian School
06.2021 - 12.2023
  • Spearheaded all facets of public relations program, ensuring effective strategy formulation and execution to elevate organization's brand and communication outreach within local community through social media, newsletter updates, and emails
  • Gained over 1,000 followers on social media for organization
  • Provided strategic advice to executive leadership on a plethora of project development, influencing key decision-making and project directions
  • Performed rigorous research on any project, such as campus expansion, to inform strategic decisions and project outcomes
  • Contacted donors and community leaders for financial support and large sums of monetary support for projects and overall goals, including, but not limited to, the Solar Power Transition project as well as the School Expansion project. Raised collectively over $500,000 in funding secured for the school
  • Crafted and disseminated press releases and public relations materials, increasing organization's media presence and stakeholder engagement
  • Instituted and executed internal communications strategies to promoted organizational cohesiveness and ensure consistent messaging, such as group texts, emails, and text notifications
  • Oversaw development and management of organization's digital presence, including website content and social media channels, resulting in increased engagement metrics
  • Member of the natural disaster task force, assisting in establishing comprehensive crisis communication strategies, preparing organization to address the policies and procedures in the event of a fire, earthquake, or intruder on campus
  • Conducted in-depth public relations research and analysis to gauge public opinion and media impact, leveraging findings to refine strategies
  • Acted as a public relations consultant to senior management, offering expert advice guided organization's external communication efforts
  • Led, mentored, and improved public relations team through effective supervision and training, fostering a high-performance team culture
  • Streamlined documentation, organizing, and filing processes, improving information retrieval efficiency

Communications Coordinator, Administration

Chamlian Armenian School
08.2017 - 06.2021

COVID-19 Response & Reopening:

  • Worked closely with LA County Health Department to establish safety protocols for students, faculty, and staff.
  • Assisted in organizing and conducting weekly mass COVID-19 testing, working with labs to process test results.
  • Performed swab sample collection, filled out documentation, and coordinated test deliveries to labs.
  • Analyzed test results, contacted parents of positive students, and developed academic and social continuity plans.

Community Outreach & Engagement:

  • Spearheaded marketing initiatives and crafted engaging social media content, increasing organization's online presence through innovative strategies and regular updates to official website.
  • Served as primary liaison between administration and major local press outlets, fostering strong media relationships and ensuring consistent, positive coverage across California Courier, Glendale News Press, Crescenta Valley Weekly, Asbarez News, and more
  • Composed and executed polished external communication materials, including speeches and emails directed to parents, teachers, and students, conveying administration's messages and strengthening community ties
  • Directed annual creation of official school yearbook, overseeing design and content production to encapsulate academic year's milestones and memories
  • Collaborated closely with fellow administration members on diverse projects
  • Undertook significant responsibilities as a chaperone for critical educational excursions, including field trips and memorable 8th grade trip to Armenia, prioritizing student safety and enriching educational experience

Assistant, Administrative

St. Gregory's Hovsepian School
08.2015 - 06.2017
  • Expertly managed file organization and communications, demonstrating multifaceted administrative proficiency
  • Served as a substitute teacher; covered English, History, and Science classes, ensuring uninterrupted educational processes
  • Managed in supervisory duties and project execution, enhancing operational efficiency and team collaboration
  • Streamlined administrative operations through effective file management and clerical support
  • Achieved high customer satisfaction by promptly addressing inquiries and fostering positive relations

Behavioral Interventionist

Institute of Applied Behavior Analysis
01.2015 - 01.2016
  • Collaborated in crafting personalized behavioral intervention plans for clients, addressing unique needs and challenges
  • Influenced development of comprehensive care plans, enhancing clients' ability to perform daily tasks more
  • Conducted home visits to review progress, reinforce skills through various methods repetition and games, and introduce new foundational skills for improved development

Office Manager

Greg Krikorian for State Assembly (AD - 43)
03.2012 - 11.2012
  • Drafted communication and speeches on political issues, preparing candidate for public presentations
  • Oversaw volunteer activities, including recruitment, training, and coordination, enhancing campaign outreach
  • Ensured daily office operations, including technology setup and facility maintenance, for optimal campaign functioning

Campaign Worker

Greg Krikorian for Glendale Board of Education
01.2009 - 04.2009
  • Directed all aspects of volunteer engagement, from training to task facilitation, ensuring effective participation
  • Entrusted with opening office, setting up technology, and overseeing facility maintenance for operational efficiency
  • Utilized in phone banking, precinct walking, and organization of fundraisers to bolster campaign efforts

Education

Master's Degree - Public Administration

University of Southern California (USC)
Los Angeles, California
05.2024

Bachelor's Degree - History

University of California, Los Angeles (UCLA)
Los Angeles, California
06.2018

Skills

  • Written and verbal communication
  • Application processing
  • Appointment scheduling
  • Applicant interviews
  • Telephone etiquette
  • Proficient in Microsoft Office, Teams, Canva, Google Office
  • Cross-cultural sensitivity
  • Effective customer communication
  • Agency resource eligibility
  • Interviewing techniques
  • Social program eligibility
  • Benefits programs
  • Verbal communication

Certification

  • Language Proficiency Certificate in Armenian from Los Angeles County

Languages

English
Native or Bilingual
Armenian
Native or Bilingual
Persian
Limited Working

Timeline

Eligibility Worker II

Los Angeles County
07.2024 - Current

Graduate Program Strategic Consultant/Project Management, Private School Village

University of Southern California (USC)
01.2024 - 05.2024

Public Relations Coordinator, Administration

Chamlian Armenian School
06.2021 - 12.2023

Communications Coordinator, Administration

Chamlian Armenian School
08.2017 - 06.2021

Assistant, Administrative

St. Gregory's Hovsepian School
08.2015 - 06.2017

Behavioral Interventionist

Institute of Applied Behavior Analysis
01.2015 - 01.2016

Office Manager

Greg Krikorian for State Assembly (AD - 43)
03.2012 - 11.2012

Campaign Worker

Greg Krikorian for Glendale Board of Education
01.2009 - 04.2009

Master's Degree - Public Administration

University of Southern California (USC)

Bachelor's Degree - History

University of California, Los Angeles (UCLA)
DEEOWN DOMINIC SHAVERDIAN