Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Deeksha Mehta

Medicine Hat

Summary

Professional leader prepared for this role. Proven ability to guide teams towards achieving objectives and enhancing productivity. Reliable and adaptable, fosters a collaborative environment. Known for strategic planning and conflict resolution.

A results-oriented achiever with a proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

3
3
years of professional experience

Work History

Team Leader

Tim Hortons
10.2023 - Current


  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Front Desk Representative

Ramada Hotel
08.2023 - Current
  • Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the front desk.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Played a key role in upholding hotel brand standards by consistently providing top-notch service at the front desk area.
  • Utilized property management software effectively to manage reservations accurately and streamline operations at the front desk.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Trained new staff members in customer service techniques and hotel operations.

Sales Associate

Bath & Body Works
11.2023 - 04.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Front Desk Receptionist

Maple Motel
03.2022 - 03.2023
  • I managed high-volume phone calls, directing inquiries to appropriate personnel for quick resolution.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Education

Global Business Management Diploma -

Sault College of Applied Arts and Technology
08.2023

Bachelor of Commerce -

SD College
08.2023

Skills

  • Communication skills
  • Accounting skills
  • Quick learner
  • Multi-tasking
  • Competitive
  • Cash Handling
  • Critical thinking skills
  • Strong problem-solving skills
  • Microsoft
  • PowerPoint
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Sales Associate

Bath & Body Works
11.2023 - 04.2024

Team Leader

Tim Hortons
10.2023 - Current

Front Desk Representative

Ramada Hotel
08.2023 - Current

Front Desk Receptionist

Maple Motel
03.2022 - 03.2023

Bachelor of Commerce -

SD College

Global Business Management Diploma -

Sault College of Applied Arts and Technology

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Deeksha Mehta