Deeksha Kumari
Toronto,ON
Summary
Dynamic and customer-focused professional with proven expertise in cash handling and exceptional customer service at P and F Meats. Skilled in conflict resolution and building lasting relationships, I consistently enhanced customer loyalty and satisfaction while maintaining accuracy in transactions. Committed to excellence and reliability in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
P and F Meats
04.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Education
Post-Graduate Certificate - Food Science
Lambton College of Applied Arts And Technology
Toronto, ON08.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Cleaning and sanitizing
- Money handling
- Reliability and punctuality
- Customer service excellence
- Customer relations
- Cash register operation
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional
Certification
- First aid certification
- Smart serve
Timeline
Cashier
P and F Meats
04.2023 - Current
Post-Graduate Certificate - Food Science
Lambton College of Applied Arts And Technology
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