Deedri (Dee Dee) Parish
Citrus Heights
Summary
Results-driven office manager with over 25 years of experience in pest management. Expertise in employee training, productivity enhancement, and invoice management. Committed to fostering positive client relationships and delivering high-quality service.
Overview
26
26
years of professional experience
2
2
Certifications
Work History
Owner/Office Manager
Parish Termite & Pest Management Inc
Citrus Heights
01.2000 - Current
- Managed daily operations of pest control services in residential and commercial settings.
- Oversaw daily operations of pest control services for residential and commercial clients, ensuring service quality and satisfaction.
- Oversaw employee training on safety protocols and pest management techniques.
- Supervised staff performance, focusing on productivity and operational efficiency.
- Conducted regular performance reviews to support employee development and accountability.
- Tracked invoices and payments, ensuring accuracy of accounts receivable and payable information.
- Scheduled pest inspections and treatment appointments with clients.
- Cultivated and maintained strong client relationships through effective communication and exceptional customer service.
- Resolved customer inquiries and complaints promptly, fostering positive client relationships.
- Maintained relationships with existing clients by providing superior customer service.
Education
Some College (No Degree) - Legal Secretary
Heald Business College
Sacramento, CASkills
- Facility management
- Small business operations
- Client relationship management
- Customer service
- Client service
- Budget management
- Service quality assurance
- Invoice management
- Scheduling coordination
- Customer relations
- Effective communication
Certification
Opertator Branch 3 Structural Pest Control
Timeline
Owner/Office Manager
Parish Termite & Pest Management Inc
01.2000 - Current
Some College (No Degree) - Legal Secretary
Heald Business College