Dee Dee Robinson
Lethbridge,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pilot Car Driver
C Sehn Trucking Ltd
Medicine Hat, AB
07.2023 - Current
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Maintained communication with escort vehicle operators to coordinate safe passage through construction zones or areas of high congestion.
- Alerted drivers about upcoming turns or obstacles located near their current path in order to avoid damage or injury during transport.
- Inspected load securement equipment such as chains, straps, binders and other related items for proper usage.
- Utilized GPS navigation systems as well as traditional maps when planning routes for oversized cargo shipments.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Checked vehicle after shift for damage.
- Monitored weather forecasts for possible hazardous conditions which could interfere with the movement of over-sized cargo.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
Refurb Coordinator/Gate Supervisor/Loader Operator
Ritchie Brothers
Lethbridge, AB
05.2021 - Current
- Supervised the loading and unloading of cargo to ensure accuracy.
- Built and maintained productive relationships with employees.
- Investigated any discrepancies in documents related to cargo shipment or vehicle entry and exit.
- Inspected all vehicles entering or leaving the premises to verify proper authorization.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Prepared inventory by attaching tags and labels.
- Oversaw loading, unloading trucks and verifying contents against paperwork.
- Identified obsolete parts and made arrangements for removal from inventory.
- Assisted in training new staff members on proper inventory management procedures.
- Maintained accurate records of all incoming and outgoing auction items.
- Conducted routine checks on machines for signs of wear and tear or potential malfunctions.
- Communicated effectively with supervisors regarding job tasks, machine operation status, maintenance needs.
- Positioned lifting devices to move loaded pallets, skids and boxes to designated areas.
- Maintained accurate records of vehicle inspections including fuel consumption logs.
- Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
- Followed company policies and procedures when operating machinery in order to maximize efficiency and minimize risk of injury or damage to property.
- Ensured that all loads were properly balanced.
- Replaced defective components as needed to restore product performance specifications.
- Tested products for functionality before sale day.
- Maintained accurate records of all refurbishing activities in accordance with company policies and procedures.
- Examined pieces to determine damage, deterioration and optimal restoration method.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Provided customer service to bidders before, during, and after the auction process.
- Inventoried and ordered materials, supplies and services.
- Greeted guests upon arrival and provided them with necessary paperwork required for participation in the auction.
- Recorded payment information from winning bidders, including cash, checks, or credit card transactions.
- Managed multiple auctions simultaneously while maintaining accuracy and attention to detail.
- Ensured safety protocols were followed throughout the entire duration of an auction event.
- Attended training sessions regularly in order to stay updated on new developments within the industry.
- Prepared auction documents, including contracts and deeds.
- Provided excellent customer service when interacting with clients both before and after an auction event.
Insurance Agent
Combined Insurance
Lethbridge, AB
02.2017 - 12.2019
- Counseled prospects and policyholders on coverage, limits and regulations.
- Assessed customer risk levels and recommended appropriate coverage options.
- Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
- Stayed abreast of industry changes to amend insurance programs for existing and prospective clients.
- Met with division leaders and consultants to discuss strategies to increase sales.
- Scheduled meetings with prospective clients to discuss available products and services.
- Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
- Developed appropriate quotes based on risk information.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Responded to customer inquiries and problems to promote great service.
Education
High School Diploma -
Magrath Junior Senior High School
Magrath, AB05-1998
Skills
- Documentation and Reporting
- Networking and Relationship Building
- Safety Protocols
- Route Planning
Accomplishments
- 2022 Canadian Prairies GREAT IMPACT PLAYER
Affiliations
- Im a mother of 3 children, 2 daughters and a son. Im also a proud grandma of 2 beautiful granddaughters.
- I love spending time with family and socializing with friends.
- I love horse racing, golf and camping.
Certification
- Loader operator
- First Aid
- Fall Arrest
Timeline
Pilot Car Driver
C Sehn Trucking Ltd
07.2023 - Current
Refurb Coordinator/Gate Supervisor/Loader Operator
Ritchie Brothers
05.2021 - Current
Insurance Agent
Combined Insurance
02.2017 - 12.2019
High School Diploma -
Magrath Junior Senior High School
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