Dee Koop
Powell River
Summary
Personable Office Administrator with years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Office Administrator
Finishing Touches Ent.
09.2009 - Current
- Attract applicants by placing job advertisements on company preferred job sites
- Determining applicant qualifications by screening and interviewing candidates, reference checks, and scheduling new hire training
- Process employee hours and payment through Sage 50
- Deposited daily receipts and process accounts payable and receivable
- Keep track of purchases, sales, and payments.
Sales Associate
British Columbia Liquor Store
05.2018 - 12.2020
- Providing excellent customer service, working as a cashier
- Stock shelves as well as face all products and being able to lift 20-25 kg boxes.
Dietary Aide
Sodexo
05.2014 - 12.2020
- Assist in clean up, kitchen maintenance, setting up and taking down dining areas
- Deliver food to residents’ rooms and ensuring that appropriate meals were delivered
- Snack preparation and serving
- Daily inventory of food and kitchen supplies
- Completed proper documentation to ensure inventory is maintained
- Adhered to the facility and departmental policies and procedures, ensuring good hygiene, safety, pollution, and chemical control policies
- Demonstrated ability to interact helpfully and respectfully with residences, clients, and staff.
Owner/Instructor
Absolute Driving Academy
05.1999 - 09.2009
- Bookkeeping, and record keeping
- Taught clients how to operate a motor vehicle basing the courses off ICBC's Graduated Licensing Program
- Was able to identify different personality types and learning capabilities and provided structured learning courses to suit each student’s specific personality and learning style
- Was responsible for social media platforms as well as advertising
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Office Administrator - Word Processor/Computer Programming
British Columbia Institute of Technology
Burnaby, BCSkills
Comprehensive knowledge of handling office tasks
- Phone Etiquette
- Microsoft Word
- Customer Service
- Receptionist Duties
- Appointment Scheduling
- Sage 50 Simply Accounting
- Ability to manage multiple tasks and work independently in a team environment
- Cheerful outlook, diligence with excellent organizational skills
- Adaptive learner with the eagerness to learn new material or programs
Certification
- WHMIS Certificate
- Serving It Right
- Food Safe Certificate
- HACCP Certificate
References
- Angela Gowans, 1-250-537-6480
- Terry Konopelski, 1-604-414-3338
- Mary Wikene, 1-604-483-1942
Timeline
Sales Associate
British Columbia Liquor Store
05.2018 - 12.2020
Dietary Aide
Sodexo
05.2014 - 12.2020
Office Administrator
Finishing Touches Ent.
09.2009 - Current
Owner/Instructor
Absolute Driving Academy
05.1999 - 09.2009
Office Administrator - Word Processor/Computer Programming
British Columbia Institute of Technology
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