Deja-Lee Klimek
Kirkfield
Summary
To obtain full time employment, where I can use my talents and skills to grow and expand in the company.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Data Entry Clerk
FLS Transportation Services
02.2022 - Current
- Process order entry for shipping, invoicing and freight deliveries in company database; Tracking drivers from point of origin to destination ensuring that they are on schedule for pick-up and delivery appointments; Communicating issues or delays to the Operations Team and providing solutions whenever possible in order to maintain the highest customer satisfaction; Verifying customer delivery requirements are being met in a satisfactory manner; Utilizing our in-house programs and online outlets to provide our customers with the most up to date status.
Customer Service Representative
Kuehne + Nagel
03.2019 - 08.2021
- Drop and chase orders in AS400; -Prepare drivers paperwork; -Dispatch drivers and schedule pick up times; -Work closely with operations for the timely movement of freight
Customer Service
Speedy Transport
08.2018 - 01.2019
- Provide various types of office support such as responding to customer inquiries, maintaining customer accounts, processing applications for service; Research and follow up on customer problems and respond to questions; Provide customers information regarding their freight; Enter and retrieve customer information; Tracing and producing P.O.D.'s for customers; Finding, fixing, and preventing problems; Work closely with operations for the timely movement of freight; Calling customers to confirm delivery on unsigned bills; Handling OS&D's; Answering customer pick-up calls; Clearing freight
Customer Service Representative
Staples
02.2017 - 02.2018
- Place orders over the phone with customers, live chat with customers
- Also provide excellent customer service to customers who call in that may have problems with their orders
- Make adjustments on orders and process returns and exchanges.
McDonald's Crew Member
McDonalds Restaurant
04.2013 - 09.2016
- Take customers orders, multi-task, maintain a clean work environment
Bartender/Server
The Spot bar and lounge
01.2019 - 09.2021
- Serve drinks to customers, maintain a clean work space.
Education
High School Diploma -
Cardinal Leger Secondary School
01.2015
Skills
- Data Entry
- AS/400
- Microsoft Excel
- Microsoft Office
- Computer Skills
Certification
Smart Serve, Present
Additional Information - Highlights Of Qualifications
- Flexible in work schedule
- Continuous learner with the ability to pick up new practices, policies and procedures quickly
- Computer Proficiency
- Data entry
- Dependable, Reliable & Punctual
- Word Processing and Typing
- Filing
- Excellent listener, able to get all the facts and take appropriate action to assist Client
- Work in a time sensitive manner and perform superior results
Timeline
Data Entry Clerk
FLS Transportation Services
02.2022 - Current
Customer Service Representative
Kuehne + Nagel
03.2019 - 08.2021
Bartender/Server
The Spot bar and lounge
01.2019 - 09.2021
Customer Service
Speedy Transport
08.2018 - 01.2019
Customer Service Representative
Staples
02.2017 - 02.2018
McDonald's Crew Member
McDonalds Restaurant
04.2013 - 09.2016
High School Diploma -
Cardinal Leger Secondary School
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