DeVonte Green
Montreal,QC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
Work History
Assistant Manager
MADA Community Center
12.2023 - Current
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed strategy to increase sales and drive profits.
- Excellent communication skills, both verbal and written.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Developed strong communication and organizational skills through working on group projects.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated leadership skills in managing projects from concept to completion.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
Garbage Truck Helper
NRJ Environnement Routier
04.2022 - 09.2022
- Expedited trash collection process by quickly identifying which bins needed emptying at each stop along the route.
- Enhanced route efficiency by assisting the driver with navigating residential and commercial areas.
- Assisted in completing daily routes on time through effective teamwork and cooperation among crew members.
- Adhered to local, state and federal regulations pertaining to refuse and recyclable collection.
- Maintained a safe work environment through proper use of personal protective equipment and adherence to safety protocols.
- Streamlined route planning, suggesting adjustments for improved time management and overall effectiveness in waste collection duties.
- Collected refuse and recyclable materials from residential and commercial buildings.
- Reported any mechanical problems to supervisor immediately.
- Returned cans and garbage receptacles to curbs for easy retrieval.
- Resolved customer grievances regarding trash pickup, escalating major issues to supervisor.
- Performed routine maintenance on collection truck and other equipment.
- Upheld company standards for quality service delivery by consistently meeting performance benchmarks set forth in job expectations.
- Reported illegal dumping or hazardous materials to supervisor for proper handling.
- Delivered services to customer locations within specific timeframes.
- Gained strong leadership skills by managing projects from start to finish.
- Cultivated interpersonal skills by building positive relationships with others.
- Skilled at working independently and collaboratively in a team environment.
- Supported driver in maintaining a clean driving record by vigilantly monitoring traffic conditions and providing timely alerts about potential hazards or obstacles on the route.
- Observed other vehicles and pedestrians around collection truck to keep safe distance.
- Supported a clean city image by ensuring streets were free of debris after garbage collection was completed.
Education
High School Diploma -
James Lyng Adult Education Centre
09.2023
Skills
- Training and Development
- Customer Relationship Management (CRM)
- Team Development
- Staff Supervision
- Compliance understanding
- Employee performance evaluation
- Orientation and training
- Customer Relations
- Workload Management
- Performance Tracking and Evaluation
- Product and service knowledge
- Customer Service
- Needs Assessment
- Team Leadership
- Team building
- Dependable and Responsible
- Task Delegation
Accomplishments
- became more assertive through effectively helping with delegating tasks
- Supervised team of asylum seeking volunteers, high school volunteers and community workers
- Collaborated with team of immigrant volunteers and community service workers in the maintenance of food bank fridge
Languages
English
Native or Bilingual
French
Full Professional
latin dancing, hiking, karaoke, volleyball, weightlifting
I like working on coming out of my comfort zone allowing myself to be vulnerable at times and taking the lead as I dance with a woman. I enjoy the intimacy. I sometimes am in charge of the hiking group I go to when the organizer is unavailable. I like putting myself out there and being in charge. Karaoke is the same thing, putting myself out there and doing things im not necessarily comfortable with initially but i do to gain confidence. Volleyball is the only sport i can afford to play right now until i can afford to pay to play football. Weightlifting is my favorite activity as it does so much for me. Its the only activity were i can exert a high intensity that gives me a boost of confidence. I also go to a baptist church 3 times a week
Timeline
Assistant Manager
MADA Community Center
12.2023 - Current
Garbage Truck Helper
NRJ Environnement Routier
04.2022 - 09.2022
High School Diploma -
James Lyng Adult Education Centre
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